Griffith is a total rip off! I did the budget billing, which they told me you always get a refund at the end of the yearI've been when Griffith for under two years and have paid almost $in oil! Griffith would fill my tank when oil was the highest and barely gave me any oil when it was lowThis is a terrible companyIt's really a shame because I would have been a loyal customerThis company are scam artists and crooksI am terminating my business with Griffith Oil Company and I will warm every family with oil not to use this company
Griffith has serviced my home since it was purchased by my parents in They have been wonderful to work with and have never let me down until this yearThe regular service tech retired and his replacement asked to see my oil tankHe quickly declared it was leakingReplacing it was a structural challenge since it is located under my front porchThe solution was to install a new gas furnace with an estimated cost of over $6,There is not one drop of oil under the old tank or any signs of rustI mentioned this to an independent HVAC contractor and he said "Griffith" before I didIt seems I am not the first person who has been encouraged to replace something that is not is not "broken." I will continue to use Griffith and get second opinions when suspiciousGood people work for Griffith but the new owners should curb their greed and build trust,
I just bought a house that needs oil for heatingI inherits the Griffith Energy Services from the previously owner My oil tune up was schedule on 1/14/ On 1/13/evening I received the phone from Griffith, and was told my appointment needs to be cancelled due to some other high priority emerengency and will call me back for reschedule The company never called me back for the reschedule Today when I call back, I was told the next available appointment is in April I just couldn't believe that my cancelld appointment on 1/14/was rescheduled in months later When I called the company a couple months ago, they told me it is very critical to schedule an oil tuner up to make the system efficient Now they are not going to schedule the tune up when the heating system is going to shut down Very bad company They just want to rip their customer off They said whatever they can make the money not baced on their professional opponion When I said I want to talk to the supervisor, I was transferred to the voice mail Very bad costumer service
The customer's car has no remaining issues We have met with them multiple times to try and resolve I met with all of my representatives today who have been involved with this transactionNot one of them claims to have even mentioned a return policy of any kind, never mind days We do have a day, mile warrantee that the car will be safe for the road per [redacted] law, but that is all All paperwork reflects this Thank you for your time Sincerely, [redacted] ?
Griffith is a total rip off! I did the budget billing, which they told me you always get a refund at the end of the yearI've been when Griffith for under two years and have paid almost $in oil! Griffith would fill my tank when oil was the highest and barely gave me any oil when it was lowThis is a terrible companyIt's really a shame because I would have been a loyal customerThis company are scam artists and crooksI am terminating my business with Griffith Oil Company and I will warm every family with oil not to use this company
Griffith has serviced my home since it was purchased by my parents in They have been wonderful to work with and have never let me down until this yearThe regular service tech retired and his replacement asked to see my oil tankHe quickly declared it was leakingReplacing it was a structural challenge since it is located under my front porchThe solution was to install a new gas furnace with an estimated cost of over $6,There is not one drop of oil under the old tank or any signs of rustI mentioned this to an independent HVAC contractor and he said "Griffith" before I didIt seems I am not the first person who has been encouraged to replace something that is not is not "broken." I will continue to use Griffith and get second opinions when suspiciousGood people work for Griffith but the new owners should curb their greed and build trust,
I just bought a house that needs oil for heatingI inherits the Griffith Energy Services from the previously owner My oil tune up was schedule on 1/14/ On 1/13/evening I received the phone from Griffith, and was told my appointment needs to be cancelled due to some other high priority emerengency and will call me back for reschedule The company never called me back for the reschedule Today when I call back, I was told the next available appointment is in April I just couldn't believe that my cancelld appointment on 1/14/was rescheduled in months later When I called the company a couple months ago, they told me it is very critical to schedule an oil tuner up to make the system efficient Now they are not going to schedule the tune up when the heating system is going to shut down Very bad company They just want to rip their customer off They said whatever they can make the money not baced on their professional opponion When I said I want to talk to the supervisor, I was transferred to the voice mail Very bad costumer service
The customer's car has no remaining issues We have met with them multiple times to try and resolve I met with all of my representatives today who have been involved with this transactionNot one of them claims to have even mentioned a return policy of any kind, never mind days We do have a day, mile warrantee that the car will be safe for the road per [redacted] law, but that is all All paperwork reflects this Thank you for your time Sincerely, [redacted] ?
Complaint: [redacted] I am rejecting this response because: this is not the right company I was complaining about Sincerely, Andrew Monroe