[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Complaint: [redacted]
I am rejecting this response because:I understand the recall and who/what it is affecting. This is not my problem; it is the dealer's and manufacturer's problem. My problem is I paid $325 to drive and Acura from April to May, but was provided with a [redacted]. Elite Acura or Acura Corporate violated the lease agreement and someone needs to make me whole again.Either that or do nothing like you have done. The latter will result in the termination of any further business I do with either.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I pay/lease to drive an Acura. I was provided with a [redacted] for exactly 1 month. I should be reimbursed for Acura's violation of the lease agreement, specifically, me agreeing to pay for and drive the specified Acura.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have...
reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Hi [redacted], I appreciate you taking my call regarding incident #[redacted] involving [redacted] and his concerns regarding his current leased vehicle and the recall currently attached to it. As I’m sure MR. [redacted] is aware this recall...
is affecting not just Acura but just about every major manufacturer as well and has become the biggest recall for vehicles in the United States ever. We are trying our best to accommodate every customer and to minimize the inconvenience factor for all those involved. We are working with the best that Acura has given and we are truly sorry for the way you feel regarding the status of your leased vehicle. We are working closely with Acura and have started to receive shipments to resolve the recall but they are coming in a very limited supply but we should expect this to change shortly. In the meantime I would like to discuss this further with you to see if there is anything more we can offer to help while this sets itself through. My direct contact information is below and if you can give me a call or an email I would like to discuss this further with you. Thanks in advance for your time and I look forward to hearing from you. Thank you, Michael D General Sales Manager Elite Acura 538 Route 38 E Maple Shade, NJ 08052 Main: [redacted] Fax: [redacted] Email: [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Complaint: [redacted]
I am rejecting this response because:I understand the recall and who/what it is affecting. This is not my problem; it is the dealer's and manufacturer's problem. My problem is I paid $325 to drive and Acura from April to May, but was provided with a [redacted]. Elite Acura or Acura Corporate violated the lease agreement and someone needs to make me whole again.Either that or do nothing like you have done. The latter will result in the termination of any further business I do with either.
Regards,
[redacted]
Customer received tags and registration. Tag work delay was due to a bank error and has been resolved
Complaint: [redacted]
I am rejecting this response because: I pay/lease to drive an Acura. I was provided with a [redacted] for exactly 1 month. I should be reimbursed for Acura's violation of the lease agreement, specifically, me agreeing to pay for and drive the specified Acura.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have...
reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Hi [redacted], I appreciate you taking my call regarding incident #[redacted] involving [redacted] and his concerns regarding his current leased vehicle and the recall currently attached to it. As I’m sure MR. [redacted] is aware this recall...
is affecting not just Acura but just about every major manufacturer as well and has become the biggest recall for vehicles in the United States ever. We are trying our best to accommodate every customer and to minimize the inconvenience factor for all those involved. We are working with the best that Acura has given and we are truly sorry for the way you feel regarding the status of your leased vehicle. We are working closely with Acura and have started to receive shipments to resolve the recall but they are coming in a very limited supply but we should expect this to change shortly. In the meantime I would like to discuss this further with you to see if there is anything more we can offer to help while this sets itself through. My direct contact information is below and if you can give me a call or an email I would like to discuss this further with you. Thanks in advance for your time and I look forward to hearing from you. Thank you, Michael D General Sales Manager Elite Acura 538 Route 38 E Maple Shade, NJ 08052 Main: [redacted] Fax: [redacted] Email: [redacted]