From: Thomas R*** Sent: Tuesday, February 14, 2:PM To: info Subject: Response to #*** This was just a simple misunderstandingThe $quoted price was if the customer ordered shirts that they were selling/taking orders from family members at a
family reunionSince at the time of the initial inquiry they did not know the number of screen printed shirts they needed, we gave an estimate on what they expected to orderThe true order came in at only shirts which changed the price per shirtWe tried multiple times to reach them when the bill went unpaid, but either the message was not received or the number we were given with the order was incorrectRegardless, we have adjusted their bill to the $8/ per shirt because it is an honest mistake and their profits are being donated to charity Thomas BR*** CEO | ScreenBroidery | R*** Communications
From: Thomas R*** Sent: Tuesday, February 14, 2:PM To: info Subject: Response to #*** This was just a simple misunderstandingThe $quoted price was if the customer ordered shirts that they were selling/taking orders from family members at a
family reunionSince at the time of the initial inquiry they did not know the number of screen printed shirts they needed, we gave an estimate on what they expected to orderThe true order came in at only shirts which changed the price per shirtWe tried multiple times to reach them when the bill went unpaid, but either the message was not received or the number we were given with the order was incorrectRegardless, we have adjusted their bill to the $8/ per shirt because it is an honest mistake and their profits are being donated to charity Thomas BR*** CEO | ScreenBroidery | R*** Communications