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Scripps Dental Group

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Scripps Dental Group Reviews (3)

The office is under new ownership as of Jan 1, 2013. The patient has not visited the office or called since November 2012. She dropped by unannounced after over 2 years and requested money back from previous owner. The new owner is willing to treat her for the $1,000.00 credit. The current owner...

never received money from this patient, and is not responsible for refunds. The Care Credit account of Dr. [redacted] was open for an entire year after the sale of the office. The purpose of this was to issue any refunds in any case where a patient does not complete their treatment. It is now 2 years 2 months after the sale, so the account is no longer open for any transactions.

I had a small cavity on a front tooth that required a filling. They carved a hole in the adjacent tooth and filled in both. Less than one month later the filing flew out while I was trying to do my due diligence in flossing.

Additionally, the staff attempted to badger me into paying for dental services above and beyond my coverage for services not necessarily needed to the point where I was required to argue with staff.

Finally they kept my mouth open and dry too long resulting in excessive bleeding of the gums and lips.

I have since moved to Florida and no longer have coverage for this provider, but I would like to make a note of the poor quality of their services.

Review: 11/13/2012 I was seen at Scripps Dental Group- Dr. [redacted] for xrays and a quote on major dental work. Somehow a "credit care" loan application was applied for and charged $1000.00. Again, I did not get any work done. 3 year later I am being contacted by collection agency to pay this amount. 2/3/2015 I went to the office to see what happened. [redacted] was able to pull my records and provide to me confirmation that yes this is odd; you didn't recv any services and said " I am not sure why a charge was done and since this is from 2012 there has been a change in ownership" While I understand there's been a change in ownership it doesn't change the fact I was charged for services never provided. When the new owner acquired the business what happen to the assets and A/R? There has to be some type of accountability or direction for me to go about clearing up charges that are not accurate. She clearly said there isn't. Now that I am having to pay this $1000.00 I am hoping to be able to catch the owners attention to resolve and or take up with small claims.Desired Settlement: I am asking to be reimbursed the amount that I am expected to pay the collection agency. Please feel free to contact me to discuss the itemize print out from [redacted]@ Scripps dental group. Thank you

Business

Response:

The office is under new ownership as of Jan 1, 2013. The patient has not visited the office or called since November 2012. She dropped by unannounced after over 2 years and requested money back from previous owner. The new owner is willing to treat her for the $1,000.00 credit. The current owner never received money from this patient, and is not responsible for refunds. The Care Credit account of Dr. [redacted] was open for an entire year after the sale of the office. The purpose of this was to issue any refunds in any case where a patient does not complete their treatment. It is now 2 years 2 months after the sale, so the account is no longer open for any transactions.

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Description: Dentists

Address: 3955 Whitebrook Dr, Sacramento, California, United States, 38118-3745

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