Complaint: [redacted] I am rejecting this response because: I have pictures of the bad paint jobs he doneAlso he damage other area of my car that had to be repainted in his shop - now my car has depreciated in (loss) value because of his poor Business PracticesI also have copies of store receipts that he lift in my car putting wear and tear on my vehicleUsing my gas 63mlThe receipts has time, date and location at which my car should have been at his shopThis is part of issue the work is jabecause my car was not at the shop and when you asked him about your vehicle he get mad then get in your face - I'm not the first customer that have had problems which MotorSports and its owner look it up Regards, [redacted] ***
Everything this customer said with the exception of the owners name is a statementWe have redone this customers vehicle 4-times to which he was not satisfyAnd we will not be doing any other work to it*** *** has threatened me and my familyAll of which was caught on surveillance
cameras and by the neighboring businessesAll of which are contrary to what *** *** has stated!
Complaint: 10[redacted]
I am rejecting this response because: I have pictures of the bad paint jobs he done. Also he damage other area of my car that had to be repainted in his shop - now my car has depreciated in (loss) value because of his poor Business Practices. I also have copies of store receipts that he lift in my car putting wear and tear on my vehicle. Using my gas 63ml. The receipts has time, date and location at which my car should have been at his shop. This is part of issue the work is jack-up because my car was not at the shop and when you asked him about your vehicle he get mad then get in your face - I'm not the first customer that have had problems which 210 MotorSports and its owner look it up.
Regards,
[redacted]
Lets be truthful! Your vehicle arrived outside of our shop in July. One of our part time employees brought the vehicle, and explained that it was a friend of his who didn't have any money to repair it. And he was just trying to help you out. The vehicle sat outside our shop for 5 months! After...
repeated request that the employee have the car removed, he gave us your number. To our surprise you didn't even know where the vehicle was all this time. And the repairs that were needed, you had already gotten an insurance check for and spent it. You finally arrived to the shop late November and explained you couldn't afford the $1000 repairs and ask for assistance. We agreed to $350 down and $200 every two weeks. That turned into $350 down and $50 dollars a month. You then obtained a credit card months later and paid balance off, expecting for us to stop working on our good paying customers cars to finish yours. Sorry it doesn't work that way. We were patient and understanding to your situation that took 7 + months. And this was not due to our businesses practices, but due to you not being able to afford your repairs
Customer wanted a rush job on his [redacted] Diesel. Before bringing vehicle to the shop, [redacted] surfed the web to obtain info of possible causes of what was going on with his truck. What's on the world wide web and what was really the cause were two different things. [redacted] was on a time crutch because he...
was selling the vehicle. He wanted us to promise him a sooner completion date. When we got into the repairs there was other damage, which took longer than the original estimated time. Needless to say the vehicle was completed within repair timelines and work perfect. Customer never complained about repairs.
Complaint: [redacted] I am rejecting this response because: I have pictures of the bad paint jobs he doneAlso he damage other area of my car that had to be repainted in his shop - now my car has depreciated in (loss) value because of his poor Business PracticesI also have copies of store receipts that he lift in my car putting wear and tear on my vehicleUsing my gas 63mlThe receipts has time, date and location at which my car should have been at his shopThis is part of issue the work is jabecause my car was not at the shop and when you asked him about your vehicle he get mad then get in your face - I'm not the first customer that have had problems which MotorSports and its owner look it up Regards, [redacted] ***
Everything this customer said with the exception of the owners name is a statementWe have redone this customers vehicle 4-times to which he was not satisfyAnd we will not be doing any other work to it*** *** has threatened me and my familyAll of which was caught on surveillance
cameras and by the neighboring businessesAll of which are contrary to what *** *** has stated!
Complaint: 10[redacted]
I am rejecting this response because: I have pictures of the bad paint jobs he done. Also he damage other area of my car that had to be repainted in his shop - now my car has depreciated in (loss) value because of his poor Business Practices. I also have copies of store receipts that he lift in my car putting wear and tear on my vehicle. Using my gas 63ml. The receipts has time, date and location at which my car should have been at his shop. This is part of issue the work is jack-up because my car was not at the shop and when you asked him about your vehicle he get mad then get in your face - I'm not the first customer that have had problems which 210 MotorSports and its owner look it up.
Regards,
[redacted]
Lets be truthful! Your vehicle arrived outside of our shop in July. One of our part time employees brought the vehicle, and explained that it was a friend of his who didn't have any money to repair it. And he was just trying to help you out. The vehicle sat outside our shop for 5 months! After...
repeated request that the employee have the car removed, he gave us your number. To our surprise you didn't even know where the vehicle was all this time. And the repairs that were needed, you had already gotten an insurance check for and spent it. You finally arrived to the shop late November and explained you couldn't afford the $1000 repairs and ask for assistance. We agreed to $350 down and $200 every two weeks. That turned into $350 down and $50 dollars a month. You then obtained a credit card months later and paid balance off, expecting for us to stop working on our good paying customers cars to finish yours. Sorry it doesn't work that way. We were patient and understanding to your situation that took 7 + months. And this was not due to our businesses practices, but due to you not being able to afford your repairs
Customer wanted a rush job on his [redacted] Diesel. Before bringing vehicle to the shop, [redacted] surfed the web to obtain info of possible causes of what was going on with his truck. What's on the world wide web and what was really the cause were two different things. [redacted] was on a time crutch because he...
was selling the vehicle. He wanted us to promise him a sooner completion date. When we got into the repairs there was other damage, which took longer than the original estimated time. Needless to say the vehicle was completed within repair timelines and work perfect. Customer never complained about repairs.