SDC International Shipping will be your biggest headache
SDC International Shipping is a farce and a Scam. They never tell you that they are just the middle man in the shipping process. They not only lie to you, but they are blatant liars. Jack the general manager is the biggest liar of the whole staff. They not only did $27,000 in property damage, SDC also lost control of my household goods to theft, opening of sealed boxes and outright loss of $10,000 worth of my property. Then to add on more BS the Panama relocation Service that SDC hired tried to extort another $3450 from me before they would deliver my property. Jack assured me for over a year that SDC would make me whole after my Insurance settlement. Guess what the Insurance Company offered me a take it or leave it offer of $1030.48 as compensation for my loss because The Insurance Co ultimately found that SDC was a contributing factor for negligence in handling my property. Shortly thereafter a call to Jack**F Jack I was offered GET THIS ABSURDITY $750.00. Well Jack when you read this remember a few things. I am X Special Forces, Demo Expert, I am X CIA, X Law Enforcement, and X Military Contractor Mercenary. I know where you live, I also know where your owners live. All I can say is that sometime soon me and the boy’s will be getting the band back together and we will be looking for y’all. Have someone start your car for you because you never know when it will happen. Your days as a lying MF will be over. I am also in the process of a Class Action Lawsuit for $29 million. Anyone interested contact me my lawyer wants your input on your SDC experience.
Sdc is the most attentive Caring and professional company I had the pleasure to deal withHolly made sure I was getting all the information I was looking for, made sure that the price I was getting is fair and justified even took the time to go over all kind of other offers I got from other companies and clarified the meaning and the process thoroughly This shipment was very important to me some of the items were inherited and priceless, it was very important to me to find the right company who will answer every specific demand I had and this guy's follow through from the time they picked up my cargo to the time it was delivered to my Door in Brussels Belgium
We used this company to move from San Diego, CA to Toronto, ON, and are happy to recommend this companyAlthough there have been a few glitches which cost them their fifth star, we were very satisfied by the overall process It might sound odd, but we chose SDC because it was more expensive, had delivery estimates that were longer than other quotes, and longer lists of things they were not going to doIt simply felt like we'd have less surprises, and that we could more easily plan our moveWe were right Prior to the move, [redacted] did her best to provide us with an accurate estimateWe did not really know what we'd have to move, and so I did my bestAbout three weeks before pick up, I had a better idea of what would happen, and sent her a new lest of things to pick upIt was more than my first estimate, and the new quote was 30% more expensive than the first oneIt was probably my fault (although I am still under the impression that she forgot items on my list the first time around, but I did not check the quote carefully enough, somy bad), but she felt bad and gave us a small discount The pick up was smooth, the movers were pleasant, professional, packed meticulously what had to be packed, and in general, they reassured us about what was to come, and how our shipment would be handled A few days later, the invoice came and this time around, the amount was as quotedNote that the expected delivered time was estimated as to daysThe invoice came days later, which made the day estimate completyely unrealistic from the startKind of a negative point here, but still OK Then, my main complaint is that they forgot to tell us that when flying to Canada, we'd have to tick a box on the custom form stating that we had unaccompanied goodsMight sound trivial, but not ticking this box means that a bunch of taxes, as much as 20% of the declared value, could be charged by Canadian customsA really stupid rule if you ask me, but a rule nonethelessIn the plane, we did not understand this box, and did not tick itA few days later, we realized our mistake, and stressed out a lot about it since we thought that we'd have to pay thousands of dollarsIt turns out that many Americans do the same mistake as us and that Canadian customs are nice about itBut it all could have been very easily avoided, had SDC told us right away The delivery was handled by a contractor, and that went very well as wellIt was delivered days after pick upOne day after their most pessimistic estimateNot great, but still OKAnd I don't know who is to blame, SDC or the Canadian company Finally, SDC charged us a long carry fee: I wasn't sure of the distance, the deliverers would have to carry our stuff from their truck to our apartment [redacted] proposed to charge it anyway in order to avoid bad surprisesThe deliverers ended up not charging us this fee, and SDC will refund us this fee in the next few daysIt's only $350, but they made absolutely no fuss about reimbursing itJust an illustration of how easy it was to work with them So, as I said, not everything went as planned, but overall we were very pleased
Sdc is the most attentive Caring and professional company I had the pleasure to deal withHolly made sure I was getting all the information I was looking for, made sure that the price I was getting is fair and justified even took the time to go over all kind of other offers I got from other companies and clarified the meaning and the process thoroughly This shipment was very important to me some of the items were inherited and priceless, it was very important to me to find the right company who will answer every specific demand I had and this guy's follow through from the time they picked up my cargo to the time it was delivered to my Door in Brussels Belgium
We used this company to move from San Diego, CA to Toronto, ON, and are happy to recommend this companyAlthough there have been a few glitches which cost them their fifth star, we were very satisfied by the overall process It might sound odd, but we chose SDC because it was more expensive, had delivery estimates that were longer than other quotes, and longer lists of things they were not going to doIt simply felt like we'd have less surprises, and that we could more easily plan our moveWe were right Prior to the move, [redacted] did her best to provide us with an accurate estimateWe did not really know what we'd have to move, and so I did my bestAbout three weeks before pick up, I had a better idea of what would happen, and sent her a new lest of things to pick upIt was more than my first estimate, and the new quote was 30% more expensive than the first oneIt was probably my fault (although I am still under the impression that she forgot items on my list the first time around, but I did not check the quote carefully enough, somy bad), but she felt bad and gave us a small discount The pick up was smooth, the movers were pleasant, professional, packed meticulously what had to be packed, and in general, they reassured us about what was to come, and how our shipment would be handled A few days later, the invoice came and this time around, the amount was as quotedNote that the expected delivered time was estimated as to daysThe invoice came days later, which made the day estimate completyely unrealistic from the startKind of a negative point here, but still OK Then, my main complaint is that they forgot to tell us that when flying to Canada, we'd have to tick a box on the custom form stating that we had unaccompanied goodsMight sound trivial, but not ticking this box means that a bunch of taxes, as much as 20% of the declared value, could be charged by Canadian customsA really stupid rule if you ask me, but a rule nonethelessIn the plane, we did not understand this box, and did not tick itA few days later, we realized our mistake, and stressed out a lot about it since we thought that we'd have to pay thousands of dollarsIt turns out that many Americans do the same mistake as us and that Canadian customs are nice about itBut it all could have been very easily avoided, had SDC told us right away The delivery was handled by a contractor, and that went very well as wellIt was delivered days after pick upOne day after their most pessimistic estimateNot great, but still OKAnd I don't know who is to blame, SDC or the Canadian company Finally, SDC charged us a long carry fee: I wasn't sure of the distance, the deliverers would have to carry our stuff from their truck to our apartment [redacted] proposed to charge it anyway in order to avoid bad surprisesThe deliverers ended up not charging us this fee, and SDC will refund us this fee in the next few daysIt's only $350, but they made absolutely no fuss about reimbursing itJust an illustration of how easy it was to work with them So, as I said, not everything went as planned, but overall we were very pleased