SDHQ Motorsports

long a short of it DONT WASTE YOUR TIME with this antiquated ordering system. when they are confronted they don't like hearing that Fred Flinstone is the IT person. see ya!

Waste of time. Find someone else to order your parts through that don't leave you waiting with some stupid additional shipping charges. Why can you just add the charge at checkout like everyone else? Won't use them ever again.

On May 19, 2015, I had several email and phone conversations with [redacted] who is self-identified as “Sales Manager” of SDHQ Offroad I was interested in purchasing a winch mount and winch for my Ford F- I believed SDHQ to currently be the only vendor for the mount I was seeking because my truck is a new body style SDHQ was also recommending a specific winch due to the small space and accessibility of the winch once mounted This winch is among the highest priced of its type and was considerably more than I was planning to spend for this project However, after talking to [redacted] and doing some checking of other sources, I negotiated a price that included shipping to my location and made the purchase Within minutes of my credit card being charged, I received a call from [redacted] (I think that was her name) at SDHQ who said that there had been a mistake made and I would have to select a cheaper winch or pay an additional amount That amount was a 12.5% increase in the price already charged to my credit card I believe a mistake was made when I was first quoted a price, though it sure felt like (and may have been) a bait and switch I found it hard to believe that a company would ask the customer to pay for their mistake after the transaction had been made, but that is what was being asked of me I made a counter offer to meet in the middle and that was rejectedI could have pressed the issue with my credit card company as a breach of contract because the charge had been made to my card, but I chose simply to not spend my money with these peopleI cancelled the order Although it is hearsay, I have since learned that this company has a reputation of price gouging

On May 19, 2015, I had several email and phone conversations with [redacted] who is self-identified as “Sales Manager” of SDHQ Offroad. I was interested in purchasing a winch mount and winch for my 2015 Ford F-150. I believed SDHQ to currently be the only vendor for the mount I was seeking because my truck is a new body style. SDHQ was also recommending a specific winch due to the small space and accessibility of the winch once mounted. This winch is among the highest priced of its type and was considerably more than I was planning to spend for this project. However, after talking to [redacted] and doing some checking of other sources, I negotiated a price that included shipping to my location and made the purchase. Within 15 minutes of my credit card being charged, I received a call from [redacted] (I think that was her name) at SDHQ who said that there had been a mistake made and I would have to select a cheaper winch or pay an additional amount. That amount was a 12.5% increase in the price already charged to my credit card. I believe a mistake was made when I was first quoted a price, though it sure felt like (and may have been) a bait and switch. I found it hard to believe that a company would ask the customer to pay for their mistake after the transaction had been made, but that is what was being asked of me. I made a counter offer to meet in the middle and that was rejected. I could have pressed the issue with my credit card company as a breach of contract because the charge had been made to my card, but I chose simply to not spend my money with these people. I cancelled the order. Although it is hearsay, I have since learned that this company has a reputation of price gouging.

On May 19, 2015, I had several email and phone conversations with [redacted] who is self-identified as “Sales Manager” of SDHQ Offroad. I was interested in purchasing a winch mount and winch for my 2015 Ford F-150. I believed SDHQ to currently be the only vendor for the mount I was seeking because my truck is a new body style. SDHQ was also recommending a specific winch due to the small space and accessibility of the winch once mounted. This winch is among the highest priced of its type and was considerably more than I was planning to spend for this project. However, after talking to [redacted] and doing some checking of other sources, I negotiated a price that included shipping to my location and made the purchase. Within 15 minutes of my credit card being charged, I received a call from [redacted] (I think that was her name) at SDHQ who said that there had been a mistake made and I would have to select a cheaper winch or pay an additional amount. That amount was a 12.5% increase in the price already charged to my credit card. I believe a mistake was made when I was first quoted a price, though it sure felt like (and may have been) a bait and switch. I found it hard to believe that a company would ask the customer to pay for their mistake after the transaction had been made, but that is what was being asked of me. I made a counter offer to meet in the middle and that was rejected. I could have pressed the issue with my credit card company as a breach of contract because the charge had been made to my card, but I chose simply to not spend my money with these people. I cancelled the order. Although it is hearsay, I have since learned that this company has a reputation of price gouging.