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SDPS , INC

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SDPS , INC Reviews (1)

I heard about SDPS through my mom and they explained everything very well and it sounded AMAZING. I signed something without much explanation of what I was signing (BEWARE) and continued with my day. That night I was thinking and did some research and decided I did NOT want to do business with them. The next day I got home and they were putting a tarp on my roof WITHOUT my knowing. I told them I wanted to cancel everything that I did not have money for the deductible and they offered to write on a paper that I referred 4 people and it would give me a $250 credit per person and cover my deductible. I said NO and resisted and they continued and me and my mother (who was also going to do the roof with them) said no. DANIELA one of the main people there said they will send me everything in writing I never received it or heard from them again. When the adjuster came to my house he needed the tarp removed so I called Daniela and No answer. Called the office and No answer. The adjuster removed it himself and did everything. Awesome at this point I was doing everything on my own. A week later the inspector came and did everything he told me he called them to remove the tarp( again) and NOTHING. Lovely. Another day it was super rainy and windy and the tarp fell from my roof on to my new 2016 Cadillac..I live by myself and cannot go on the roof to take off the other half so I called them about 5 times and guess what? No answer.
I receive the check from the insurance and it has both my name and SDPS. A check for $1500 JUST FOR THE TARP and the rest to do my claim with their name also. At this point I was confused didn't even know they were doing anything with my policy since I asked to cancel within the 3 days AND they never answered me. I did not know what was going on so I called the insurance company and they said they submitted the contract and not the cancellation. How convenient right? The adjuster also contacted me and said they made another claim to MY insurance for a charge for taking off the tarp. My adjuster knows well that they didn't take it off since he took it off himself at one point.
Well I called them to get everything straight. The tarp money is a waste because who pays that much for a temporary tarp but whatever their fee which I don't find reasonable but I am willing to pay just because they did do the work (taking 15 mins to put the tarp on the roof). However they are very unethical and I no longer want to do business with them especially since they never respond. I called the office they said they are both out of town her and her husband which is the owner (again how convenient) and she will get back to me. However if she says I did not cancel within 3 days (which I obviously cancelled the NEXT day) then not only do I have to pay $1500 for the tarp but also $1500 FEE. This company has let me down so much. Save your money and time and headaches. I contacted an attorney just in case and they told me this happens VERY OFTEN. This was my first insurance claim ever so I had no idea whatsoever..

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Address: 6735 Conroy Rd, Orlando, Florida, United States, 32835-3565

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