Seacoast National Bank

My wife and I have been Floridian Bank customers for many yearsSeacoast is taking over and the account we've had FREE will now cost $per monthWe've had banks take over our bank several times and, in all cases, our terms have been grand-fathered inIn one case I still have the same terms for an account I opened years ago, that has been taken over by another bank twice.We will both be closing our accounts prior to Seacoast conversionIMHO Seacaost is a SHYSTER bank,

I have been with this bank for over 10 years and have 3 accounts. Recently I missed a deposit and had payroll come through at same time. Although I deposited less than 24 hours, this bank charged me over $1,300 in overdraft fees and were unwilling to work with me. Definitely a fee driven bank - stay clear!

STAY AWAY FROM THIS BANK!
their customer service is some of the worst that I have ever experienced, and at 60 years of age that's quite an accomplishment. I recently e-mailed and asked for the payoff amount of my mortgage. as a retired finance manager in the automobile business I know that a payoff is available via computer in seconds. it took Seacoast over a week and two calls to get the payoff amount. yesterday my mortgage statement arrived and on a second page was a $25.00 "ESTOPPEL PROC FEE". on 5/27/16 I called for an explanation. repeatedly a message plays telling you that due to a high volume of calls go on line or leave a message. just an attempt to get you off of the phone. when I got a human she wanted my acct.#, Moms maiden name and my password ** she clearly knew who I was. when I asked for an explanation of the charge it became clear that she had no idea what an Estoppel is. she disconnected me and never called me back. I called again, same message, same wait, and the next rep also had no idea what an Estoppel was. on hold for eight minutes she told me that my Insurance Company asked for it. THAT IS A LIE! I explained that it's a seven year old 307 unit high rise on the water so we have to have Citizens Insurance, and they have never requested an Estoppel. back on hold. then she tells me that because I requested a payoff that they had to report the request to the State of Florida which they had to pay for, thus passing the cost on to me. AN OUTRAGEOUS LIE! I told her that as my mortgage holder there is no legal requirement to report their own customers request for a loan payoff. back on hold. now I'm told it will only be charged if I pay off my loan. really? then why show it as a charge now? I can't wait to be rid of these liars and I may very well file a complaint with the States Banking Commissioner.