[redacted] was sent a bill for her services of 7/*/2016, as her insurance company sent us notification that they paid her directly for the servicesThe bill was paid by the patient in January and a complaint submitted shortly thereafterI do not see record of an inquiry with our billing departmentUpon further investigation we were able to identify the billing issue and have processed a refund back to her credit card in the amount of $I trust that this will close out this matterIf you wish to discuss further, please do reach me directly at ###-###-####
Revdex.com: Re: complaint ID [redacted] Park West Radiology left me a phone message saying that my payment from weeks ago has been "located" and my account removed from collectionsI hope they will reform their billing practices, so that they are able to "locate" all payments that have been made, and not harass clients with fraudulent claims Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***
[redacted] was sent a bill for her services of 7/*/2016, as her insurance company sent us notification that they paid her directly for the services. The bill was paid by the patient in January and a complaint submitted shortly thereafter. I do not see record of an inquiry with our billing...
department. Upon further investigation we were able to identify the billing issue and have processed a refund back to her credit card in the amount of $150.00. I trust that this will close out this matter. If you wish to discuss further, please do reach me directly at ###-###-####.
Revdex.com:
Re: complaint ID [redacted]Park West Radiology left me a phone message saying that my payment from 15 weeks ago has been "located" and my account removed from collections. I hope they will reform their billing practices, so that they are able to "locate" all payments that have...
been made, and not harass clients with fraudulent claims.
Sincerely,
[redacted]
The check was mailed on June [redacted], 2016 as per the patient's conversation with our customer service department. The check was cut and mailed from Rochester New York. The patient cashed the check on June [redacted], 2016. I trust this resolves this matter. If not, please reach out to me...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. The business has contacted me and refunded my payment. Thank you for your help.
Sincerely,
[redacted]
[redacted] was sent a bill for her services of 7/*/2016, as her insurance company sent us notification that they paid her directly for the servicesThe bill was paid by the patient in January and a complaint submitted shortly thereafterI do not see record of an inquiry with our billing departmentUpon further investigation we were able to identify the billing issue and have processed a refund back to her credit card in the amount of $I trust that this will close out this matterIf you wish to discuss further, please do reach me directly at ###-###-####
Revdex.com: Re: complaint ID [redacted] Park West Radiology left me a phone message saying that my payment from weeks ago has been "located" and my account removed from collectionsI hope they will reform their billing practices, so that they are able to "locate" all payments that have been made, and not harass clients with fraudulent claims Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by Park West Radiology regarding complaint ID [redacted] .Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***
[redacted] was sent a bill for her services of 7/*/2016, as her insurance company sent us notification that they paid her directly for the services. The bill was paid by the patient in January and a complaint submitted shortly thereafter. I do not see record of an inquiry with our billing...
department. Upon further investigation we were able to identify the billing issue and have processed a refund back to her credit card in the amount of $150.00. I trust that this will close out this matter. If you wish to discuss further, please do reach me directly at ###-###-####.
Revdex.com:
Re: complaint ID [redacted]Park West Radiology left me a phone message saying that my payment from 15 weeks ago has been "located" and my account removed from collections. I hope they will reform their billing practices, so that they are able to "locate" all payments that have...
been made, and not harass clients with fraudulent claims.
Sincerely,
[redacted]
The check was mailed on June [redacted], 2016 as per the patient's conversation with our customer service department. The check was cut and mailed from Rochester New York. The patient cashed the check on June [redacted], 2016. I trust this resolves this matter. If not, please reach out to me...
directly. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. The business has contacted me and refunded my payment. Thank you for your help.
Sincerely,
[redacted]
Revdex.com:At this time, I have not been contacted by Park West Radiology regarding complaint ID [redacted].Sincerely,[redacted]