Seal This

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] ***

We are happy with the job they did They were neat, to include trimming the grass along the driveway The cost was comparable to other vendors I also believe they were honest about the extent of work that was needed and did not try to "upsell" by doing more work than needed

Seal This Old Richfood Rd Mechanicsville VA 3-16-Revdex.com- We at seal this take every complaint very serious and will resolve if it's fair, ethical and reasonableIn June of we serviced the driveway of the *** residence at *** *** *** *** *** Several
days after the sealing the driveway Mr*** called and stated they were sliding down the inclined driveway He also stated that there were tire marks to prove this claimThe call was taken by us after business hoursWe were at the home within minutes that eveningHe was also concerned about the appearance of the crack repair that was completedAfter looking at the driveway everything was fineThere were no tire marks indicating his claim. As of 3-16-there are still no signs of tire marks The cracks we filled were visible (which is completely normal) as stated on all of, literature, company website and Revdex.com websiteWe told Mr*** that we would send a crew out the next day to apply an entire new coating (with extra sand to help for traction) for no additional chargeAlthough this was not covered under warranty we did this for his personal peace of mindSeveral weeks after we called to follow up with Mr***We asked him if he was satisfied with the drivewayHis answer was yesOn 3-7-Mrs*** called and stated that our sealer (*** *** *** ***) is causing her driveway to deteriorateWe assured her that this was not the case with our product Before we could come to any resolution she hung up the phoneAfter assessing the driveway (pictures ***)There appears to be a several factors contributing to the cracking in the drivewayFacing the driveway from the road, the customer has very little support on the left edgeThis is causing the left side of driveway to pull away from the existing drivewayThis is a structural problem not a sealing or maintenance issueThis is a problem with immediate neighbors as well (see pictures) Customer is driving off the right side of driveway into the grass as shown in pictureBefore and since our service someone has hit the bottom of driveway with a hitch or some other hard object to cause gouges. As stated on our website, and the Revdex.com website we do not warranty crack fillToo many factors contribute to cracks beyond our control (Ice, hard winters, tree roots, poor initial installation, bad foundation, ect)Sealcoating and crack fill will simply slow the progression of new cracks and existing cracks but will never completely halt the deterioration of a drivewayConclusion- At Seal This we've sealed thousands of drivewaysWe do our absolute best to set the expectation with our customers up frontThis can be seen on our public reviews through the Revdex.com, google and five plus pages of detailed A+ ratings on *** ***We do our best to make driveways look better and last longerWe are not new driveway contractorsDriveways are a maintenance feature of a home or businessWe, along with industry experts, advise home owners to fill cracks annually and seal every 1-years based on age and conditionWe are sorry you feel this way but we have gone above and beyond trying to meet your expectation

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,[redacted]

I have had "Seal This!" perform the maintenance on my driveway two times. They did an EXCELLENT job at a very reasonable price both times! I have had several companies rip me off over the years and I am thankful to find this business.
I don't often write good reviews but this business deserves one! I am 63 years old and I am sick of the dishonesty and poor work done by many businesses today. I recommend "Seal This" to anyone interested in having their driveway maintained at a reasonable cost. I found that both the owner and the employees go out of their way to do an excellent job.
Keep up the great work "Seal This!"!!!!

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

I was VERY PLEASED with the results and the professionalism we received today from this company. I highly recommend Seal This to anyone who is planning on having their driveway seal coated. Ours is just perfect and we are VERY HAPPY!!!
Thank you so much, [redacted]!

Seal This 8346 Old Richfood Rd Mechanicsville VA 23116
0in 10pt;">3-16-17 Revdex.com- We at seal this take every complaint very serious and will resolve if it's fair, ethical and reasonable. In June of 2015 we serviced the driveway of the [redacted] residence at [redacted] Several days after the sealing the driveway Mr. [redacted] called and stated they were sliding down  the inclined driveway.  He also stated that there were tire marks to prove this claim. The call was taken by us after business hours. We were at the home within 15 minutes that evening. He was also concerned about the appearance of the crack repair that was completed. After looking at the driveway everything was  fine. There were no tire marks indicating his claim.  As of 3-16-16 there are still no signs of tire marks.  The cracks we filled were visible (which is completely normal) as stated on all of, literature, company website and Revdex.com website. We told Mr. [redacted] that we would send a crew out the next day to apply an entire new coating (with extra sand to help for traction) for no additional charge. Although this was not covered under warranty we did this for his personal peace of mind. Several weeks after we called to follow up with Mr. [redacted]. We asked him if he was satisfied with the driveway. His answer was yes. On 3-7-16 Mrs. [redacted] called and stated that our sealer ([redacted]) is causing her driveway to deteriorate. We assured her that this was not the case with our product.  Before we could come to any resolution she hung up the phone. After assessing the driveway (pictures [redacted]). There appears to be a several factors contributing to the cracking in the driveway. 1. Facing the driveway from the road, the customer has very little support on the left edge. This is causing the left side of driveway to pull away from the existing driveway. This is a structural problem not a sealing or maintenance issue. This is a problem with immediate neighbors as well (see pictures) 2. Customer is driving off the right side of driveway into the grass as shown in picture. 3. Before and since our service someone has hit the bottom of driveway with a hitch or some other hard object to cause gouges.    As stated on our website, and the Revdex.com website we do not warranty crack fill. Too many factors contribute to cracks beyond our control (Ice, hard winters, tree roots, poor initial installation, bad foundation,  ect). Sealcoating and crack fill will simply slow the progression of new cracks and existing cracks but will never completely halt the deterioration of a driveway. Conclusion- At Seal This we've sealed thousands of driveways. We do our absolute best to set the expectation with our customers up front. This can be seen on our public reviews through the Revdex.com, google and five plus pages of detailed A+ ratings on Angie's list. We do our best to make driveways look better and last longer. We are not new driveway contractors. Driveways are a maintenance feature of a home or business. We, along with industry experts, advise home owners to fill cracks annually and seal every 1-3 years based on age and condition. We are sorry you feel this way but we have gone above and beyond trying to meet your expectation.

Seal This has sealed my driveway several times and they do a great job, The crew that has come to my home the past few times are very polite and good at what they do,

I was VERY PLEASED with the results and the professionalism we received today from this company. I highly recommend Seal This to anyone who is planning on having their driveway seal coated. Ours is just perfect and we are VERY HAPPY!!!

Thank you so much, [redacted]!

We are happy with the job they did. They were neat, to include trimming the grass along the driveway. The cost was comparable to other vendors. I also believe they were honest about the extent of work that was needed and did not try to "upsell" by doing more work than needed.

I requested a quote from this company and received one before the end of the day. The owner stated he could be here in several days and we scheduled his service. They arrived on time and offered me an explanation of services and asked if I had any questions. They then performed the work which included edging along several concrete areas and the brick foundation. They did a great job and the end result is the driveway is beautiful! I will definitely use them again!

Review: Owner was Very Rude and took No responsibility for his failing product which is making my driveway Crack rapidly only in the places he "Sealed it" which was less than a year ago the entire company and operation is a MESS I will NEVER use AGAIN it was a total waste of $190.Desired Settlement: I feel the Company should adjust my bill considering he has ruined my driveway and I'm going to have to have the entire thing repaved when the whole point of Sealing your Driveway is to prevent cracking not to speed it up which is the case here

Business

Response:

Seal This 8346 Old Richfood Rd Mechanicsville VA 23116 3-16-17 Revdex.com- We at seal this take every complaint very serious and will resolve if it's fair, ethical and reasonable. In June of 2015 we serviced the driveway of the [redacted] residence at [redacted] Several days after the sealing the driveway Mr. [redacted] called and stated they were sliding down the inclined driveway. He also stated that there were tire marks to prove this claim. The call was taken by us after business hours. We were at the home within 15 minutes that evening. He was also concerned about the appearance of the crack repair that was completed. After looking at the driveway everything was fine. There were no tire marks indicating his claim. As of 3-16-16 there are still no signs of tire marks. The cracks we filled were visible (which is completely normal) as stated on all of, literature, company website and Revdex.com website. We told Mr. [redacted] that we would send a crew out the next day to apply an entire new coating (with extra sand to help for traction) for no additional charge. Although this was not covered under warranty we did this for his personal peace of mind. Several weeks after we called to follow up with Mr. [redacted]. We asked him if he was satisfied with the driveway. His answer was yes. On 3-7-16 Mrs. [redacted] called and stated that our sealer ([redacted]) is causing her driveway to deteriorate. We assured her that this was not the case with our product. Before we could come to any resolution she hung up the phone. After assessing the driveway (pictures [redacted]). There appears to be a several factors contributing to the cracking in the driveway. 1. Facing the driveway from the road, the customer has very little support on the left edge. This is causing the left side of driveway to pull away from the existing driveway. This is a structural problem not a sealing or maintenance issue. This is a problem with immediate neighbors as well (see pictures) 2. Customer is driving off the right side of driveway into the grass as shown in picture. 3. Before and since our service someone has hit the bottom of driveway with a hitch or some other hard object to cause gouges. As stated on our website, and the Revdex.com website we do not warranty crack fill. Too many factors contribute to cracks beyond our control (Ice, hard winters, tree roots, poor initial installation, bad foundation, ect). Sealcoating and crack fill will simply slow the progression of new cracks and existing cracks but will never completely halt the deterioration of a driveway. Conclusion- At Seal This we've sealed thousands of driveways. We do our absolute best to set the expectation with our customers up front. This can be seen on our public reviews through the Revdex.com, google and five plus pages of detailed A+ ratings on Angie's list. We do our best to make driveways look better and last longer. We are not new driveway contractors. Driveways are a maintenance feature of a home or business. We, along with industry experts, advise home owners to fill cracks annually and seal every 1-3 years based on age and condition. We are sorry you feel this way but we have gone above and beyond trying to meet your expectation.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]

Regards,

I have had "Seal This!" perform the maintenance on my driveway two times. They did an EXCELLENT job at a very reasonable price both times! I have had several companies rip me off over the years and I am thankful to find this business.
I don't often write good reviews but this business deserves one! I am 63 years old and I am sick of the dishonesty and poor work done by many businesses today. I recommend "Seal This" to anyone interested in having their driveway maintained at a reasonable cost. I found that both the owner and the employees go out of their way to do an excellent job.
Keep up the great work "Seal This!"!!!!