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Sean Armin

12626 Riverside Dr Suite 103, North Hollywood, California, United States, 91607-3449

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After a long period of constant back pain, I was advised to go see Dr. ***. He made the pain disappear quicker than I thought! Not only is he a very skilled doctor, he is also very kind and professional. Thank you Dr. ***, life is so much more enjoyable now!

I highly recommend Dr. ***! He is very dedicated and has helped me so much with back pain! I felt very cared for throughout my visits, and the staff members will always fit me in when needed to schedule. Since I started seeing him my back pain have literally gone to a very minimum even none at times, very well experienced!

I was referred to Dr. ***'s office for surgery on my back to have a disc repaired. I went in to see the doctor and I was told I needed surgery and they would schedule the surgery after the insurance company approves it. I got the authorization for surgery but the paperwork sent in by Dr. ***'s office specialist *** had the wrong hosptial. It took me a month to get through to the hosptial only to find out it was the wrong hosptial. After calling *** the office 'specialist? she sent in the for the right hospital and I was told I could schedule my surgery only to have them tell me the office needs to schedule the surgery which wasn't told to me by *** when I talked to her about the hospital mistake. Next she told me I need a pre-op appointment with my primary. She never sent me the paperwork. At my original appointment she told me to schedule with my primary doctor ASAP but never gave me a date for surgery. Never told me I needed paperwork that my doctor should know what I need done. I scheduled with my doctor and they told me they need the paperwork from them. I called her and she said she would mail them to me. I waited over a month and the paperwork was never sent. I called her to have her email them and she did not email me back. I had to email her again and she sent me an email and did not attach the paperwork. I to then call and let her know I still never received the paperwork so she finally, the next day attached the paperwork for the pre-op. My address was wrong on the paperwork. I finally got the surgery date for June 6th. On June 5th at 5pm, *** called me to cancel the surgery with no reason. She said she would call me on June 7th to reschedule for Nune 11th. She never called me on the 7th. I emailed her in the 11th about rescheduling and she said she would call me the next day at 9am. She has yet to call me back. This office has giving me the run around and has been very unprofessional from the very start.

Desired Outcome

Contact by the Business I would like the office to be notified them about their unprofessional behavior and I would like them to contact me with an explanation as to why the office has continued to lie and give me he run around and not communicate with me. I'm in very serious pain and then having me wait like this with no communication and lying is very unprofessional. *** in particular. I'm not the only person this has happened to and I think someone should be fired or at least be held responsible.

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Address: 12626 Riverside Dr Suite 103, North Hollywood, California, United States, 91607-3449

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