the response from [redacted] and [redacted] (not Dr [redacted] does not address any of the concerns expressed in my complaint I would also like the record to show that the only consent form I had reservations about signing was one stating that I consented to whatever treatment was offered and that I had all my questions answered by Dr [redacted] Since I had not yet seen the doctor, I explained to the staff person at the desk, that I didn't feel comfortable signing this until I had actually spoken to the doctor However, at this time I was not told that this would result in my not being seen by Dr [redacted] I only found that out once I was seated in the chair and being prepared for X-ray by his assistant The response does not address the discourteous and disrespectful treatment I received from Dr [redacted] It does not address the fact that Dr [redacted] claims to be a member of the ADA and the ODA , but is not listed on their websites It does not address the fact that I was initially told my personal information could not be deleted but only moved to an inactive file It does not address the rudeness of being hung up on twice when I called the office And It does not address my request for a letter assuring me that my personal information entered on their on-line new patient intake form, which included my Social Security number, was deleted Because of the way I was treated, I was distrustful of their word and wanted that assurance in writing I still do not believe that in the age of identity theft my request for a letter of assurance is exaggerated or unreasonable Regards, [redacted] ***
the response from [redacted] and [redacted] (not Dr [redacted] does not address any of the concerns expressed in my complaint I would also like the record to show that the only consent form I had reservations about signing was one stating that I consented to whatever treatment was offered and that I had all my questions answered by Dr [redacted] Since I had not yet seen the doctor, I explained to the staff person at the desk, that I didn't feel comfortable signing this until I had actually spoken to the doctor However, at this time I was not told that this would result in my not being seen by Dr [redacted] I only found that out once I was seated in the chair and being prepared for X-ray by his assistant The response does not address the discourteous and disrespectful treatment I received from Dr [redacted] It does not address the fact that Dr [redacted] claims to be a member of the ADA and the ODA , but is not listed on their websites It does not address the fact that I was initially told my personal information could not be deleted but only moved to an inactive file It does not address the rudeness of being hung up on twice when I called the office And It does not address my request for a letter assuring me that my personal information entered on their on-line new patient intake form, which included my Social Security number, was deleted Because of the way I was treated, I was distrustful of their word and wanted that assurance in writing I still do not believe that in the age of identity theft my request for a letter of assurance is exaggerated or unreasonable Regards, [redacted] ***