Sears Optical

Definitely one of the most UNPROFESSIONAL businesses I have ever encountered Stay away from this place Monday morning, first customer and the guy acted like I was his worst enemy All I wanted to do was to get my car

Very unprofessional business that flat out liedLady on phone tried to threaten me not knowing I am in the business and know the rules they must live byWill file a complaint with the TDLRSuspect they are breaking the law by telling customers that their vehicle has to be towed to a storage lot and not where the customer wants it towed

Definitely one of the most UNPROFESSIONAL businesses I have ever encountered Stay away from this place Monday morning, first customer and the guy acted like I was his worst enemy All I wanted to do was to get my car

Very unprofessional business that flat out liedLady on phone tried to threaten me not knowing I am in the business and know the rules they must live byWill file a complaint with the TDLRSuspect they are breaking the law by telling customers that their vehicle has to be towed to a storage lot and not where the customer wants it towed

THE LADY WHO ANSWERED THE PHONE WAS VERY RUDE AND DISRESPECTFULI CALLED TO TRY AND GET THE PHYSICAL ADDRESS SO I CAN GET MY VEHICLE SHE REFUSED TO GIVE IT AND TOLD ME TO LOOK IT UPWHEN I ASKED HER NAME AND LOCATION SHE STAY HER NAME WAS MS *** AND SHE IS LOCATED AT MY MAMA HOUSE..I HAVE NEVER ENCOUNTERED NO ONE SO DISRESPECTFUL AND UNPROFESSIONAL IN MY LIFEI DID NOT DISRESPECT HER NOT ONE TIMEAFTER SHE SAID THAT AND HUNG UP IN MY FACE I HAD MY MOM CALL HER SHE TOLD MY MOM HER NAME WAS *** WHICH IS AND TOLD MY MOM A 70yr old WOMAN IF WE CALL HER ONE MORE TIME SHE WAS GONNA VANDALIZE MY CARALL WE WANTED WAS THE ADDRESS OR THE NAME OF THE COMPANY SO I COULD PICK MY CAR UP THE NEXT MORNING AND KNOW EXACTLY WHERE I WAS GOINTHE WOMAN HAS NOT ONLY DISRESPECTED ME AND MY MOM BUT SHE DISRESPECTED HERSELF AND THE COMPANY SHE WORKS FOR

THE LADY WHO ANSWERED THE PHONE WAS VERY RUDE AND DISRESPECTFULI CALLED TO TRY AND GET THE PHYSICAL ADDRESS SO I CAN GET MY VEHICLE SHE REFUSED TO GIVE IT AND TOLD ME TO LOOK IT UPWHEN I ASKED HER NAME AND LOCATION SHE STAY HER NAME WAS MS *** AND SHE IS LOCATED AT MY MAMA HOUSE..I HAVE NEVER ENCOUNTERED NO ONE SO DISRESPECTFUL AND UNPROFESSIONAL IN MY LIFEI DID NOT DISRESPECT HER NOT ONE TIMEAFTER SHE SAID THAT AND HUNG UP IN MY FACE I HAD MY MOM CALL HER SHE TOLD MY MOM HER NAME WAS *** WHICH IS AND TOLD MY MOM A 70yr old WOMAN IF WE CALL HER ONE MORE TIME SHE WAS GONNA VANDALIZE MY CARALL WE WANTED WAS THE ADDRESS OR THE NAME OF THE COMPANY SO I COULD PICK MY CAR UP THE NEXT MORNING AND KNOW EXACTLY WHERE I WAS GOINTHE WOMAN HAS NOT ONLY DISRESPECTED ME AND MY MOM BUT SHE DISRESPECTED HERSELF AND THE COMPANY SHE WORKS FOR