Sears Roebuck & Co

1, the dealer told the purchase process, but they are not tell the detailsWe trust the dealer because they buy cars and clean them, they know the details of their carUnfortunately, they cover some mechanic problems such as the brakes, radiator which are important for the driver's safeWe are the OSU scientist researcher not the car expertWe do not know about these and they are not tell usThey insist it is safe and has no mechanic problemSo we pay for itYes we have limited budget, but this does not mean we buy a problem car and cost much money for fix it.2, After we bought the car, we found the key can not open the drive's door which make us worry about the quality of the carSo we went to the [redacted] for inspection that confirm our worriesMany problems were found and the repair cost is much higherThen we went back to the company for discuss with them, but they still insisted the car is safe and can not be returnedThey also gave us a suggestion to change a car in their playground for the similar priceTo our surprise, we drive two of their car to the [redacted] for inspection their cars have many problems which cost higher than our CRVThis indicated that our problems are not the single caseIn that day they were just change the radiator at all, but the radiator reservoir is still need to replace till now.3, Because we provided the [redacted] 's report to them to show the problems, the company contacted with the [redacted] storeSo the next time we get there, the clerk of the [redacted] has changedWe do not know whyIn order to confirm the car's problems, we cost more than dollars to inspection the car in Dublin Honda store and proof the previous findingsAttachment is their list for repairThe total cost is much higher than our image not just as the College Car Company said small problem and not hurt the safety.4, We are busy and have no much time for ague with this thingBut if they are not deal with these problems, we are not gave up our customer rightWe will fight to the end.5, These are our deals: a, return the car and give back our money or b, gave us the money which list in the repair form to fix the car