Seasha Reality, LLC

It is unfortunate that after everything I did for this family, it has come to thisRegardless of the back and forth, I have proof of my position, our correspondance and the actual time frame of what actually happened...what they stated is not accurate at all
When the ***'s hired me to do
this project I did an amazing job and have emails of them saying soWhen I was completing this project I had told them the products I would be using and that the best polyurethane to use for something with high traffic was oil based and that it would slightly yellow...they didn't have a problem with my choice until a month or so later when they said they were starting to yellow like I had saidAfter originally saying I'd redo the cabinets for half price since it wasn't a mistake I made (I have their agreement in writing), I finally decided I would redo the cabinets for free just to make a happy client and so I would have positive referralsIt did take me a while before I could take this project on a second time because of other paying jobs that were on my calendar prior to this issue, and due to having to move to Larkspur at the same time...we did come get the cabinet doors again in OctoberI had said many times that I would not be held to a time frame because they had to be correct and could not be rushed in the curing time like they were by the client the first time...everything had to be done on their time frames due to parties, etc...rather than allowing the job to be done when it should be done (curing process, etc....)
The ***'s claim that I just painted over the cabinets and returned them damanged, but when would I spend so much time working on something a second time for free if I was just going to do that!?! I have proof with pictures of what the cabinets looked like during the process as well as witnesses who saw me sanding them down for days! I did not polyurethane them a second time because of the complaint though, so they were sanded down carefully (as not to loose the wood grain they made very clear many times), then painted with two new coats of paint and returned
What I felt was amusing is that the first thing they said was that I didn't do anything to them and that they were exactly the same...then I guess they weren't that yellow to begin with if they couldn't tell the difference of the new paint job! Then they claimed I had done them but just painted over the polyurethane...again, not true and I have proof
I did not go into their home again for three reasonse: First was because of the threats and incredibly unprofessional treatment of me and my family...there was so much annimosity simply because I took longer during the repair than they would have liked, so I was unwilling to go into their home againSecond was because I had told them what it would take to do the cabinet bases correctly and they told me NO and that I would have to figure out a way to redo them without any mess whatsoever...if I can't do the job correctly then I won't put myself into that type of liable positionLastly, they owe me $for a project they hired my children to do and gallons of paint I purchased but they refused to pay the bill and said it was inflated even though I have receipts to prove the cost of paint I purchased and they have posession ofI'm simply unwilling to work with people like this, especially when my children were left unpaid for a hard few days of work in the hot sun on their summer break!
In the ***'s response as to what they want from this, they stated a full refund and that I should pay for the job to be redone...what! So not only am I refunding their money as though the project didn't already happen twice, but I'm supposed to pay to have their cabinets done by someone else...that makes no sense at all and shows you what I'm dealing withThese people are unpleasable and I should never have ta*** the job...there were red flags all over the place, but I thought it would be okay because I was confident in my workThere were at least other companies/contractors they had issues with during and prior to my arrival as well...no one is good enough and everyone's jobs are picked apart regardless of their lack of quality or ability to perform our work!
Complaint Response Date bumped because: Data Base Migration