Seattle Home Appliance LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

To whom it may concern,We delivered Mrs. [redacted] her refrigerator on 3-27-2014 as ordered. The model she received was the one ordered. Once installed our policy is that we do not return refrigerators once they have been used. The manufacturer does provide a one year warranty parts and labor...

warranty from the date of installation. The other refrigerator mentioned is a Maytag. It is manufactured by [redacted] as well and has the same warranty, with the exception that it has a ten year compressor warranty. [redacted] included at no additional cost a 10 year major component warranty as promised at the point of sale that covers the compressor for ten years. Unfortunately Mrs. [redacted] had a problem with the icemaker just after the warranty period. That is a situation that is beyond our control. It is up to [redacted] whether or not they are willing to take care of that at no charge. For that Mrs. [redacted] would need to contact [redacted] customer service. If Mrs. [redacted] would like we could get her additional coverage (100% parts and labor coverage) for her refrigerator up for additional 1 to 4 years at our cost, there is however a 90 day waiting period for any claims.Thank you [redacted] General Sales Manager [redacted]