This letter is in response to your letter dated August 25, 2014, You will find a copy of our responses to your previous inquires following this cover letter,It appears our correspondence may have been addressed to the wrong complaint ID ( [redacted] ).If you continue to have questions regarding this complaint, please contact us.I am available from 7:a.mto 4:p.m(Eastern Time), Monday through FridayPlease feelfree to contact me if you have any questions regarding this claim.Sincerely,Grant B***Grant B [redacted] Seaworthy Insurance Claim
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: This is another lie by one of there representativeI have not talked to anyone from seaworthy in more than two monthsThis is the kind of service and lies that I have received from SeaworthyI do not need anymore responses from Seaworthy cause all it will be is more lies! Regards, [redacted] ***
July 18, 2014Dear [redacted] :Thank you for your letter dated July 8, outlining the submission of a complaint to your organization on July 5, The claim was settled on July 10, 2014.I am available from 9:00am–6:00pm Monday through FridayPlease feel free to contact me if you have any questions regarding this claim.Sincerely,Jenith *D [redacted] Marine Insurance Claims
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: In no way shape or form are they trying to resolve the issue, they are simply trying to find ways not to pay the claim In my policy it does not state the requested information is required nor was it required to purchase the initial insuranceI submitted all of the required documentation when purchasing the policy and at that time nothing else was required Apparently an attorney will have to sort this issue out as I am tired of the same old response from seaworthyThey keep stating that they are working with me and at no time has that been the caseThey simply don't want to pay! Regards, [redacted] ***
Thank you for your letter dated September 2, outlining the submission df a complaint to your organization on August 21, 2014,We are working with our insured to obtain the information required under the terms and conditions of his policy for resolution of the claim.I am available from
7:a.mto 4:p.m(Eastern Time) Monday through F?iday, Please feel free to contactus ifyou have amy questions regarding this claim,Sincerely
October 15, Dear *** ***,
Thank you for your letter dated October 6, outlining *** ***'s complaint to your organizationWe regret *** *** is unhappy with the handling of his claimWe have reviewed our file and find that this claim was handled appropriately
and in accordance with the terms and conditions of the policy.We have reached out to *** *** and are discussing his concerns directly with him.I am available from 7:a.mto 4:p.m(EST) Monday through FridayPlease feel free to contact me if you have any questionsSincerely,
Ginger FAssistant Vice President Marine Insurance Claims
April 30, Dear *** ***:
Thank you for your letter dated April 24, outlining **and *** ***'s complaint to your organizationWe regret their unhappiness with the settlement of their claimWe have reviewed our file and find that this claim was handled
appropriately and in accordance with the terms and conditions of the policy.We are reaching out to **and *** *** in an effort to resolve their concernsI am available from 8:a.mto 5:p.m(EST) Monday through FridayPlease feel free to contact me directly if you have any questionsSincerely,
Andrea TClaims Manager
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
Date Sent: 11/24/2014 5:23:47 PMthe jet ski has a new issue with it resulting from the repair. I'm know being told this issue isn't cover and have to pay out of pocket after already shelling out over a thousand dollars.
Problem:unsatisfactory repairs made to jet ski. further issues as a result of what was already repaired.Desired Settlement:full repair of jet ski, back to original working order
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: This is another lie by one of there representative. I have not talked to anyone from seaworthy in more than two months. This is the kind of service and lies that I have received from Seaworthy. I do not need anymore responses from Seaworthy cause all it will be is more lies!
Regards,
[redacted]
August 5, 2014
Dear [redacted]:Thank you for your letter dated July 25, 2014 (received on August , 2014) outlining the Submission of a complaint to your organization on July 24, 2014. :The claim was settled on July 28, 2014.I am available from 9am-6pm Monday through Friday. Please feel free to contact me ifyou have any questions regarding this claim.Sincerely,Marine InsuranceClaims
July 18, 2014Dear [redacted]:Thank you for your letter dated July 8, 2014 outlining the submission of a complaint to your organization on July 5, 2014.
The claim was settled on July 10, 2014.I am available from 9:00am–6:00pm Monday through Friday. Please feel free to...
contact me if you have any questions regarding this claim.Sincerely,Jenith *. D[redacted] Marine Insurance Claims
From: <
#1155cc;">[redacted]>Date: Mon, Jul 28, 2014 at 12:50 PMSubject: Complaint ID 10148704To: [email protected] is [redacted] messaging you to inform you that Seaworthy has finally approved my claim, thanks for your help
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for helping me with this matter.
Regards,
[redacted]
July 28, 2014
Dear [redacted]:
Thank you for your letter dated Monday, July 21, 2014 outlining the submission of a complaint to your organization on July 12, 2014.The claim was settled and paid on July 9, 2014.I am available from 7:30 a.m. to 4:30 p.m. (Eastern Time),...
Monday through Friday. Please feel free to contact me if you have any questions regarding this claim.Sincerely,
Grant B
This letter is in response to your letter dated August 25, 2014, You will find a copy of our responses to your previous inquires following this cover letter,It appears our correspondence may have been addressed to the wrong complaint ID ([redacted]).If you continue to have questions regarding...
this complaint, please contact us.I am available from 7:30 a.m. to 4:30 p.m. (Eastern Time), Monday through Friday. Please feelfree to contact me if you have any questions regarding this claim.Sincerely,Grant B[redacted]Grant B[redacted] Seaworthy Insurance Claim
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
In no way shape or form are they trying to resolve the issue, they are simply trying to find ways not to pay the claim
In my policy it does not state the requested information is required nor was it required to purchase the initial insurance.
I submitted all of the required documentation when purchasing the policy and at that time nothing else was required.
Apparently an attorney will have to sort this issue out as I am tired of the same old response from seaworthy. They keep stating that they are working with me and at no time has that been the case. They simply don't want to pay!
Regards,
[redacted]
This letter is in response to your letter dated August 25, 2014, You will find a copy of our responses to your previous inquires following this cover letter,It appears our correspondence may have been addressed to the wrong complaint ID ( [redacted] ).If you continue to have questions regarding this complaint, please contact us.I am available from 7:a.mto 4:p.m(Eastern Time), Monday through FridayPlease feelfree to contact me if you have any questions regarding this claim.Sincerely,Grant B***Grant B [redacted] Seaworthy Insurance Claim
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: This is another lie by one of there representativeI have not talked to anyone from seaworthy in more than two monthsThis is the kind of service and lies that I have received from SeaworthyI do not need anymore responses from Seaworthy cause all it will be is more lies! Regards, [redacted] ***
July 18, 2014Dear [redacted] :Thank you for your letter dated July 8, outlining the submission of a complaint to your organization on July 5, The claim was settled on July 10, 2014.I am available from 9:00am–6:00pm Monday through FridayPlease feel free to contact me if you have any questions regarding this claim.Sincerely,Jenith *D [redacted] Marine Insurance Claims
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: In no way shape or form are they trying to resolve the issue, they are simply trying to find ways not to pay the claim In my policy it does not state the requested information is required nor was it required to purchase the initial insuranceI submitted all of the required documentation when purchasing the policy and at that time nothing else was required Apparently an attorney will have to sort this issue out as I am tired of the same old response from seaworthyThey keep stating that they are working with me and at no time has that been the caseThey simply don't want to pay! Regards, [redacted] ***
Thank you for your letter dated September 2, outlining the submission df a complaint to your organization on August 21, 2014,We are working with our insured to obtain the information required under the terms and conditions of his policy for resolution of the claim.I am available from
7:a.mto 4:p.m(Eastern Time) Monday through F?iday, Please feel free to contactus ifyou have amy questions regarding this claim,Sincerely
October 15, Dear *** ***,
Thank you for your letter dated October 6, outlining *** ***'s complaint to your organizationWe regret *** *** is unhappy with the handling of his claimWe have reviewed our file and find that this claim was handled appropriately
and in accordance with the terms and conditions of the policy.We have reached out to *** *** and are discussing his concerns directly with him.I am available from 7:a.mto 4:p.m(EST) Monday through FridayPlease feel free to contact me if you have any questionsSincerely,
Ginger FAssistant Vice President Marine Insurance Claims
April 30, Dear *** ***:
Thank you for your letter dated April 24, outlining **and *** ***'s complaint to your organizationWe regret their unhappiness with the settlement of their claimWe have reviewed our file and find that this claim was handled
appropriately and in accordance with the terms and conditions of the policy.We are reaching out to **and *** *** in an effort to resolve their concernsI am available from 8:a.mto 5:p.m(EST) Monday through FridayPlease feel free to contact me directly if you have any questionsSincerely,
Andrea TClaims Manager
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
Date Sent: 11/24/2014 5:23:47 PMthe jet ski has a new issue with it resulting from the repair. I'm know being told this issue isn't cover and have to pay out of pocket after already shelling out over a thousand dollars.
Problem:unsatisfactory repairs made to jet ski. further issues as a result of what was already repaired.Desired Settlement:full repair of jet ski, back to original working order
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: This is another lie by one of there representative. I have not talked to anyone from seaworthy in more than two months. This is the kind of service and lies that I have received from Seaworthy. I do not need anymore responses from Seaworthy cause all it will be is more lies!
Regards,
[redacted]
August 5, 2014
Dear [redacted]:Thank you for your letter dated July 25, 2014 (received on August , 2014) outlining the Submission of a complaint to your organization on July 24, 2014. :The claim was settled on July 28, 2014.I am available from 9am-6pm Monday through Friday. Please feel free to contact me ifyou have any questions regarding this claim.Sincerely,Marine InsuranceClaims
July 18, 2014Dear [redacted]:Thank you for your letter dated July 8, 2014 outlining the submission of a complaint to your organization on July 5, 2014.
The claim was settled on July 10, 2014.I am available from 9:00am–6:00pm Monday through Friday. Please feel free to...
contact me if you have any questions regarding this claim.Sincerely,Jenith *. D[redacted] Marine Insurance Claims
From: <
#1155cc;">[redacted]>Date: Mon, Jul 28, 2014 at 12:50 PMSubject: Complaint ID 10148704To: [email protected] is [redacted] messaging you to inform you that Seaworthy has finally approved my claim, thanks for your help
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for helping me with this matter.
Regards,
[redacted]
July 28, 2014
Dear [redacted]:
Thank you for your letter dated Monday, July 21, 2014 outlining the submission of a complaint to your organization on July 12, 2014.The claim was settled and paid on July 9, 2014.I am available from 7:30 a.m. to 4:30 p.m. (Eastern Time),...
Monday through Friday. Please feel free to contact me if you have any questions regarding this claim.Sincerely,
Grant B
This letter is in response to your letter dated August 25, 2014, You will find a copy of our responses to your previous inquires following this cover letter,It appears our correspondence may have been addressed to the wrong complaint ID ([redacted]).If you continue to have questions regarding...
this complaint, please contact us.I am available from 7:30 a.m. to 4:30 p.m. (Eastern Time), Monday through Friday. Please feelfree to contact me if you have any questions regarding this claim.Sincerely,Grant B[redacted]Grant B[redacted] Seaworthy Insurance Claim
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
In no way shape or form are they trying to resolve the issue, they are simply trying to find ways not to pay the claim
In my policy it does not state the requested information is required nor was it required to purchase the initial insurance.
I submitted all of the required documentation when purchasing the policy and at that time nothing else was required.
Apparently an attorney will have to sort this issue out as I am tired of the same old response from seaworthy. They keep stating that they are working with me and at no time has that been the case. They simply don't want to pay!
Regards,
[redacted]