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Seay Chiropractic & Wellness Center, PLLC

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Reviews Seay Chiropractic & Wellness Center, PLLC

Seay Chiropractic & Wellness Center, PLLC Reviews (1)

Seay was negligent getting trade balance charged to his account in a timely manner. In 2012-13 Seay Chiropractors and [redacted] Limousines were in the same Trade Group [redacted] We agreed to barter my chiropractic visits. It is the practice of who is giving the service to call the trade office and get the trade amount put in their trade account. Seay did not do that until 1 year after service was rendered. I had stopped dealing with Trade [redacted] on Jan 2013. I still had some balance in my account, but was short about 100.00 + Seay and I had a discussion, that it was his responsibility to take the funds out of my account and he said he didn't understand how the trade worked. I told him to zero out my account. He refused and turned it to collections. He is a good chiropractor, but terrible with customer service. Desired SettlementZero out my account and call collection company, to satisfy my account.Business Response [redacted] never supplied me with the account number or the necessary steps to get the barter money over to our account from [redacted] despite several calls and letters informing her that we needed to resolve this. I have been in transition with staff and noticed she still had a balance. I finally called [redacted] and they transferred the majority of her bill into our account leaving around $100.00 left. I spoke to [redacted] about the balance and payment and she wanted me to "right it off" as my fault for not knowing what to do, even though every [redacted] customer has supplied us with an account number and have taken care of their bill. I told her if she did not pay the balance she would be sent to collections. She has signed paperwork that states SHE is responsible for her bill. End. of. Story. The following is her "threat" to me if I did not right off the balance she owes: Dr. [redacted], We have spoke concerning the trade agreement back in August 2012. Your office did not process the trade paperwork for over a year with [redacted] On 8-30 2013 you took 438.16 out of my [redacted] trade account. You would have received the full amount had your office taken the amount at time of service, but waited to bill a year later. You even said in our conversation that you didn't understand [redacted] and how it worked. I closed [redacted] the beginning of 2013. We talked about the balance of a little over 100.00 and you said you would turn it over to collections.. It's your mistake and I am paying for it. Just want to let you know I am very upset. I asked you respectfully to absorb your mistake and call the collection agency. Can we resolve this before I take my complaint to the Revdex.com, facebook, youtube, & Twitter. I have an in house social media person that knows the power of the internet and how bad customer service impacts your bottom line. I hope we can resolve this because I really liked your clinic and recommended it to all my friends until recently. [redacted] Transportation[redacted] (office)[redacted] (cell)www.[redacted]To guarantee success, act as if it were impossible to fail.My response to her was to pay her bill. Here is another email that shows she was satisfied with my service: Good Morning! (you may want to add testimonials on your website) You have made a believer out of me! For the first time in months I slept the whole night through without pain. My [redacted] pain is down from a 10 to a 2 this morning and I did NOT have any leg cramps.If you only help with brain function,& memory loss.. WOW!![redacted]CEO & President: [redacted] Transportation Founder and Executive Director: [redacted] (office)[redacted] (cell)www.[redacted]The most practical, beautiful, workable philosophy in the world won't work - if you won't.[redacted]'s lack of attention to her own account got her into this and she will have to resolve this with the collection agency. This has nothing to with bad services. She owes a balance and she is responsible for her balance. SHE IS TRYING TO NOT PAY THE BALANCE SHE OWES!!! END OF STORY!!

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Description: Chiropractors D.C.

Address: 140 Commerce Pkwy Ste 102, Garner, North Carolina, United States, 27529-7974

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www.seaychiropractic.com

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