Initial Business Response /* (1000, 5, 2014/02/10) */
The consumer does not service her car regularly. She will let her car run for about 18,000 miles before bringing her car in for an oil change. I believe that the lack of maintenance on her vehicle may have caused the damages. Once we...
found that there was an issue with the vehicle we offered to take it apart for her and figure out what exactly was wrong. The consumer refused and transferred her vehicle to another shop. At this time we would like a written statement from that shop identifying what their findings were and the possible causes for the damage.
[redacted], Owner
Initial Business Response /* (1000, 5, 2014/02/10) */
The consumer does not service her car regularly. She will let her car run for about 18,000 miles before bringing her car in for an oil change. I believe that the lack of maintenance on her vehicle may have caused the damages. Once we...
found that there was an issue with the vehicle we offered to take it apart for her and figure out what exactly was wrong. The consumer refused and transferred her vehicle to another shop. At this time we would like a written statement from that shop identifying what their findings were and the possible causes for the damage.
[redacted], Owner