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Secret Allure

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Reviews Secret Allure

Secret Allure Reviews (23)

After reviewing [redacted] ***'s, we do not offer sample sizesWe sent you a full size bottle and allow you to try it for the day trial period to see if you like it, for just the cost of shipping and handlingIf you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscriptionThe reason we send you a full day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their resultsCustomer support has gone and looked over her account and refunded [redacted] ***'s the total amount of $on 7/6/There will be no further recurring shipmentsWe hope she is satisfied with our business and we want to apologize for any inconvenience this may have causedSincerely,Customer Support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] While they did refund the money, as they mentioned in their email, they automatically sent something that I did not ask for The resolution was for them to change how their site is set up to clearly make people aware of what they are charging them for and to not charge them for something they did not ask for Looking at the complaints on the Revdex.com site, clearly, I was not the only one this happened to However, I will never order anything from the company again Sincerely, [redacted] ***

After reviewing [redacted] 's complaint, we do not offer sample sizesWe sent you a full size bottle and allow you to try it for the day trial period to see if you like it, for just the cost of shipping and handlingIf you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscriptionThe reason we send you a full day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their resultsCustomer support has gone and looked over his account and refunded [redacted] the full amount of $on 7/7/We hope he is satisfied with our business and we want to apologize for any inconvenience this may have causedSincerely,Customer Support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThank you for your assistance Sincerely, [redacted]

November 30, After reviewing Ms [redacted] complaint, we would like to apologize for the misunderstandingWe do not offer sample sizes and for this reason we allow our customers to try our full day supply of product at only the cost of shipping and handling for a limited time of days Once your trial period expires, you are billed the retail price of the productOur records indicate Ms [redacted] accepted a 50% refund on a recorded line when she called in on 11/Because customer satisfaction is very important to us, we have refunded Ms [redacted] the remaining balance of $Please allow 3-business days for this refund to process on to her bank accountIn addition, her account with us was cancelled when she called in; therefore, she will not receive any further shipmentsWe hope she is satisfied with our business and we would like to apologize for any inconveniences this may have causedSincerely, Customer Support

August 15, After reviewing Mr [redacted] ’s complaint, we would like to apologize for the misunderstanding Because we do not offer sample sizes, we allow our customers to try our full day supply of product at only the cost of shipping and handling for a limited time of daysOnce the trial period expires, if not cancelled, you are billed the retail price of the product and enrolled in a monthly subscription to see continuous results at your convenienceOur records indicate [redacted] contacted us and was refunded for $and $on 8/Because customer satisfaction is very important to us, we have refunded him the previous charges for $and $that occurred on 7/Please allow 3-business days for these refunds to process on to his bank accountIn addition, his account was deactivated; therefore, he will not receive any further shipmentsWe hope he is satisfied with our business and we would like to apologize for any inconveniences this may have caused Sincerely, Customer Support

December 7th, 2017After reviewing Ms [redacted] complaint, we would like to apologize for the misunderstandingWe do not offer sample sizes and for this reason, you are sent a full day supply but we allow you to try the product for just the cost of shipping and handling for a limited time of daysOnce your trial period is up, you are billed the retail price of the product and enrolled in a monthly subscription to see more results with our productBecause customer satisfaction is very important to us, we have processed a full refund for the amount of $Please allow 3-business days for the refund to process on to her bank accountIn addition, her account with us was cancelled when she called in on 11/01; therefore, she will not receive any further shipmentsWe hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.Sincerely,Customer Support

September 28, After analyzing *** ***’s review, we want to apologize for any confusionThe package you received is a full thirty day supply, we do not offer sample sizesWe sent you a full size bottle and allow you to try it for the day trial period to see if you like it, for just the
cost of shipping and handlingIf you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscriptionThe reason we send you a full day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their resultsCustomer satisfaction is very important to usOur customer support department issued *** *** refunds for the charges that occurred on 09/and 09/for the amounts of $and $when she contacted customer service on 9/Also, *** ***’s account with us is inactive; therefore, she will not receive any further shipmentsWe hope she is satisfied with our business and apologize for any inconveniences this may have causedSincerely, Customer Support

September 20, After reviewing *** ***’s complaint we would like to apologize for the misunderstandingBecause we do not offer sample sizes, we allow our customers to try our full day supply of product at only the cost of shipping and handling for a limited time of daysOnce the trial
period expires, if not cancelled, you are billed the retail price of the productOur records indicate *** *** received a full refund when she emailed in on 9/for the amount of $In addition, her account with us was cancelled; therefore, she will not receive any further shipmentsWe hope she is satisfied with our business and we would like to apologize for any inconveniences this may have causedSincerely, Customer Support

To Whom This May Concern, We have reviewed Mr*** *** complaint regarding his wife *** *** account with usShe ordered a full day supply of Secret Allure skin serum and on November 8, We do not offer sample sizesWe sent her full size bottles to try for the day trial
period to see if he liked it, for just the cost of shipping and handling on a subscription basis Our records indicate we received one product back in our warehouse and Mrs*** was refunded in the amount of $ We take pride in ensuring our customer’s satisfaction and as a testament to this we have issued Mrs*** and additional refund in the amount of $A credit in the amount of $will reflect in Mrs*** bank account in 5-business daysThe additional credit of $will be received via check in 5-business daysWe are committed to providing our customers with the highest level of service and sincerely apologize for any inconvenienceWe hope this resolves Mrs*** concerns and are available at 888-538-for any further questions Sincerely, Customer support

November 30, After reviewing *** ***’s complaint, we would like to apologize for the misunderstandingWe do not offer sample sizes and for this reason we allow our customers to try our full day supply of product at only the cost of shipping and handling for a limited time of days
Once your trial period expires, you are billed the retail price of the product and enrolled in a subscription to see continuous results with our productOur records indicate *** *** was issued a check for the amount of $on 11/and had his account with us cancelled previouslyWe encountered an electronic error when attempting to process a refund for the charges in September for the amount of $We will be issuing an additional refund check for this amountPlease allow 10-business days for the check to arriveWe hope he is satisfied with our business and we would like to apologize for any inconveniences this may have causedSincerely, Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

September 28, 2017After analyzing Ms. [redacted]’s review, we want to apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you like it, for just the...

cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Customer satisfaction is very important to us. Our customer support department issued Ms. [redacted] refunds for the charges that occurred on 09/14 and 09/15 for the amounts of $89.92 and $84.95 when she contacted customer service on 9/26. We have also reimbursed [redacted] for the cost of shipping in handling in the amount of $9.96. [redacted]’s account with us is inactive; therefore, she will not receive any further shipments. We hope she is satisfied with our business and apologize for any inconveniences this may have caused. Sincerely,Customer Support Tell us why here...

September 20, 2017After reviewing [redacted]'s complaint we would like to apologize for the misunderstanding. Because we do not offer sample sizes, we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once the trial...

period expires, if not cancelled, you are billed the retail price of the product. Our records indicate [redacted] contacted us on 8/23 and agreed to a 50% refund on a recorded line to keep our product. Because customer satisfaction is very important to us, we have refunded [redacted] the remaining balance. This will be a total of $87.44 being credited back to bank account within the next 3-5 business days. In addition, we would like to confirm that [redacted]'s account with us was cancelled; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.Sincerely,Customer Support

November 30, 2017 After reviewing Ms. [redacted] complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days....

Once your trial period expires, you are billed the retail price of the product. Our records indicate Ms. [redacted] accepted a 50% refund on a recorded line when she called in on 11/14. Because customer satisfaction is very important to us, we have refunded Ms. [redacted] the remaining balance of $87.16. Please allow 3-5 business days for this refund to process on to her bank account. In addition, her account with us was cancelled when she called in; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused. Sincerely, Customer Support

After reviewing [redacted]'s, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product...

and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Customer support has gone and looked over her account and refunded [redacted]'s the total amount of $99.88 on 7/6/2017. There will be no further recurring shipments. We hope she is satisfied with our business and we want to apologize for any inconvenience this may have caused. Sincerely,Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for your assistance.
Sincerely,
[redacted]

December 7th, 2017After reviewing Ms. [redacted] complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason, you are sent a full 30 day supply but we allow you to try the product for just the cost of shipping and handling for a limited time of 14...

days. Once your trial period is up, you are billed the retail price of the product and enrolled in a monthly subscription to see more results with our product. Because customer satisfaction is very important to us, we have processed a full refund for the amount of $359.70. Please allow 3-5 business days for the refund to process on to her bank account. In addition, her account with us was cancelled when she called in on 11/01; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.Sincerely,Customer Support

August 15, 2017
After reviewing Mr.
[redacted]’s complaint, we would like to apologize for the misunderstanding.
Because we do not offer sample sizes, we allow our customers to try our full 30
day supply of product at only the cost of shipping and handling for a limited
time of 14 days. Once the...

trial period expires, if not cancelled, you are
billed the retail price of the product and enrolled in a monthly subscription
to see continuous results at your convenience. Our records indicate [redacted]
contacted us and was refunded for $89.92 and $94.91 on 8/11. Because customer
satisfaction is very important to us, we have refunded him the previous charges
for $84.95 and $89.92 that occurred on 7/1. Please allow 3-5 business days for
these refunds to process on to his bank account. In addition, his account was deactivated;
therefore, he will not receive any further shipments. We hope he is satisfied
with our business and we would like to apologize for any inconveniences this
may have caused.
Sincerely,
Customer Support

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Address: 37 Inverness Dr East, Englewood, Colorado, United States, 80112


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