Secure Preparation Services Reviews (3)
Secure Preparation Services Rating
Address: 2500 E Imperial Hwy # 201-396, Brea, California, United States, 92821-6122
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
We are not affiliated with the Dept of Education and that is explicitly stated on our advertisement. We offer fee based document preparation assistance to clients who need our help. Ms. [redacted] enrolled in our services after signing all initial disclosures. She also went through a third party...
compliance call to ensure quality control where one of the questions specifically states that she understands that we are not the Dept of Education. Ms. [redacted] enrolled and subsequently cancelled the service on 8/10. The cancellation was completed on 8/11 and an email was sent, then resent on 8/14. No charges were processed and her file was cancelled out completely.We attempted to contact Ms. [redacted] to confirm her cancellation one more time. If there is anything else that we can do to resolve the issue, we would be happy to take the necessary steps. Thank you,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]