Securitec Screening Solutions, Inc.

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. We expect to hear
nothing further regarding this baseless complaint.A baseless complaint?*** agreed to pay the monies owed *** that was months in arrears.She agreed to pay, and a check was mailed, and was $less then what was owed.I would not be responding to this as today I received a check for the remaining money owed.If Securitec has done there research and communicate with each other, they would have known *** sent me an email stating she would pay the rest of the money.So, my baseless complaint shows they (Securitec) is a clueless company
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
We again have been told a check was in the mail and weeks later we finally found the tracking number to be valid and in transit to us. We received the later check # *** yesterday but was told it was going out 9/9/
They are in error showing the correct month of payment. They have now paid for June and July....we have not received anything for August or September and have not heard when they will be taking care of these
It should be noted that *** *** suspended Securitec's work due to non payment and no communication. We were informed once I discussed this with *** that there was errors and she would be sending to
us to recheck. To this date we have not heard anything further regarding this.
Regards,
*** ***

[redacted] is her tracking.

It should be noted that the October invoice to which Mr. [redacted] is referencing was not due to payment until December 15 due to net 30-45 payment terms. All vendors are subject to these terms. He has already been paid with a check was mailed on December 2, 13 days early, with the following tracking...

number: [redacted]. We expect to hear nothing further regarding this baseless complaint.

I have reviewed the response offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This tracking number was given to us 10/27/2014.  To this date it continues to show as "NOT FOUND" through the [redacted].  I finally reached [redacted] by phone after numerous
emails as well as multiple phone messages left.  She informed me she was going to re issue a new tracking number to us and will send me the scanned receipt from the post office.  I am
still waiting for this and have again emailed and called her today with no response. 
I cannot believe this, it's very poor business for this to continue in such a manner.  This check is for over $10,000.00, no small amount.  I cannot believe this company continues to string us along.
This issue WILL NOT BE RESOLVED until this account is paid in full.  A tracking number does nothing for us.  Send the check please!!
Regards,
[redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The tracking number you are providing was for a payment you previously sent us.  We are still waiting for your final payment.  You're response is dated 10/22/14 and the tracking number
you are providing is for a check you sent out 10/8/14. 
Regards,
[redacted]

Final payment has been made

Below is documentation of invoice payments complete with the invoice number, tracking number via [redacted] and check number. 
[redacted] LLC 9963.00 [redacted] INV [redacted] 2014 JUNE [redacted]   [redacted] LLC 10365.00 [redacted] INV...

[redacted] 2014 AUG [redacted]   It should be noted that we no longer use [redacted] because we had [redacted] errors brought to our attention by our clients.

Tracking number for most recent payment made:  [redacted]

Review: On November 7, 2014 at 11:24am

I received an email from [redacted] stating:

I show 6254.00 pays you if full. This check just left for usps.

I received a check for $5178.00 on 11/17/2014

I have tried to get in touch with either [redacted] of [redacted], to settle the difference.

They ([redacted] and [redacted]) will not get in touch with me.

I have had this problem for many many months.

As a matter of fact, I recently read the complaints other vendors registered with the Revdex.com.

I have been told, we are using a new CPA. The owner is out of the office.

They (Securitec) have tried to bully me over and over. Plus they were only 7 months in arrears.

[redacted] has told me they are turning over new counties today, and never does.

All I want is my $1076.Desired Settlement: All I want is $1076.

Business

Response:

It should be noted that the October invoice to which Mr. [redacted] is referencing was not due to payment until December 15 due to net 30-45 payment terms. All vendors are subject to these terms. He has already been paid with a check was mailed on December 2, 13 days early, with the following tracking number: [redacted]. We expect to hear nothing further regarding this baseless complaint.

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. We expect to hear

nothing further regarding this baseless complaint.A baseless complaint?[redacted] agreed to pay the monies owed [redacted] that was 7 months in arrears.She agreed to pay, and a check was mailed, and was $1100 less then what was owed.I would not be responding to this as today I received a check for the remaining money owed.If Securitec has done there research and communicate with each other, they would have known [redacted] sent me an email stating she would pay the rest of the money.So, my baseless complaint shows they (Securitec) is a clueless company.

Regards,

Review: [redacted] began doing business with Securitec in December 2013. Upon finalizing terms of how we worked (i.e. our turn around time etc) we notified [redacted] that we would require payment at

Net 30 and could not accept the Net 45 they proposed. She said this would not be a problem. Every month we have to exert efforts to collect our money. Multiply emails, phone calls etc. When we do get

a response regarding this, we're told they will provide us a tracking number when they get one. When we do receive a tracking number (they sent all checks certified), we've been provided incomplete tracking numbers once and when we do have a good tracking number, it is not valid for anywhere of 5-10 days after we are provided this. Once they are past due and we contact them, you can see how 2-4 weeks have

past before we even receive a tracking number that shows good with the post office. We continued to process work for this company on good faith they will pay as they say the will. We have been given excuses

from new structuring, using a new CPA and personal tragedy on multiply occasions We also get the reason for delay that [redacted] (the owner) is out of the office and it can't be dealt with until she returns. When

she is to return, I email and am told she will be gone another day and that she has a lot of work to catch up on. Now being told again that nothing can be done until [redacted] returns from vacation. We have suspended processing their work until matters can be dealt with and we receive payment to bring their account current. We have informed them of this and explained why. We continue to receive emails and phone calls from Securotec employoee's regarding the status of work etc. They must not communicate with their own employees very well.Desired Settlement: To be paid in full for services we've rendered in the amount of $31,246.00.

Business

Response:

Below is documentation of invoice payments complete with the invoice number, tracking number via [redacted] and check number.

[redacted] LLC 9963.00 [redacted] INV [redacted] 2014 JUNE [redacted] LLC 10365.00 [redacted] INV [redacted] 2014 AUG [redacted] It should be noted that we no longer use [redacted] because we had [redacted] errors brought to our attention by our clients.

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

We again have been told a check was in the mail and 3 weeks later we finally found the tracking number to be valid and in transit to us. We received the later check # [redacted] yesterday but was told it was going out 9/9/14.

They are in error showing the correct month of payment. They have now paid for June and July....we have not received anything for August or September and have not heard when they will be taking care of these.

It should be noted that [redacted] suspended Securitec's work due to non payment and no communication. We were informed once I discussed this with [redacted] that there was 5 errors and she would be sending to

us to recheck. To this date we have not heard anything further regarding this.

Regards,

Business

Response:

Tracking number for most recent payment made: [redacted]

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

The tracking number you are providing was for a payment you previously sent us. We are still waiting for your final payment. You're response is dated 10/22/14 and the tracking number

you are providing is for a check you sent out 10/8/14.

Regards,

Business

Response:

[redacted] is her tracking.

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

This tracking number was given to us 10/27/2014. To this date it continues to show as "NOT FOUND" through the [redacted]. I finally reached [redacted] by phone after numerous

emails as well as multiple phone messages left. She informed me she was going to re issue a new tracking number to us and will send me the scanned receipt from the post office. I am

still waiting for this and have again emailed and called her today with no response.

I cannot believe this, it's very poor business for this to continue in such a manner. This check is for over $10,000.00, no small amount. I cannot believe this company continues to string us along.

This issue WILL NOT BE RESOLVED until this account is paid in full. A tracking number does nothing for us. Send the check please!!

Regards,

Business

Response:

Final payment has been made

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

Regards,