Our client [redacted] has no records to show that the Military was involved in paying this account and they also have no tuition assistance paperwork that would have to be filed with the military to receive any payment for any tuitionMr [redacted] was advised previously that if he had military assistance that he would have to submit the proper forms and/or paperwork so the school could bill the military and this was never done I am in the process of requesting an itemized bill and any and all paperwork on this account and as soon as I receive this information I will forward all paperwork to Mr [redacted] Mary Ann R [redacted] Compliance Officer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below There is no mistake, a third party was contacted by this companyThe collectors called my mother on several occasions, threateningI have proof of this contact through her phone recordsI myself was only contacted by these individuals on two occasions, once when they had called me, and once when I returned their callI at no time pretended to be my own mother Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We have no collection account for [redacted] the collection account we have is for her son [redacted] and if [redacted] has a complaint this complaint should be in his name SCS in attempting to locate individuals does skip trace to locate a person but we do not discuss any information about the debt with a third party and skip tracing is used for location information only Someone went onto our web site (either [redacted] or [redacted] and did a web site payment which was declined We use a service which processes the payment thru what is called ACH and the bank and we are not the ones who declined this payment If the consumer has an issue the consumer needs to contact their bank We will no longer contact [redacted] and/or any family members regarding this account As [redacted] is the consumer on this account and if he does not want us to contact him regarding his debt he should be sending us a letter requesting we not contact him about this debt Because of this complaint we will not contact [redacted] again however, we have no contact from [redacted] either verbally or in writing that he has any issues with this account and since it is his debt he needs to let us know what his wishes are in regards to this debt
Tell us why here This debtor seems to be confused as to what this account is about We at no time third party disclosed any information in fact a person called abouit this account claiming to be the debtors mother and she wanted information about this account and we told her we could not disclose any information or talk to her without written permission from the debtor This is not a loan in deferment and cannot be deferred We sent the consumer an itemized bill on 3/31/detailing the account balance of $14, This account has nothing to do with her federal student loan This is an institutional account balance When the consumer gets the bill that was send she can review the bill and call us and/or the college to discuss the account MrsR [redacted] Compliance Officer
Our client [redacted] has no records to show that the Military was involved in paying this account and they also have no tuition assistance paperwork that would have to be filed with the military to receive any payment for any tuitionMr [redacted] was advised previously that if he had military assistance that he would have to submit the proper forms and/or paperwork so the school could bill the military and this was never done I am in the process of requesting an itemized bill and any and all paperwork on this account and as soon as I receive this information I will forward all paperwork to Mr [redacted] Mary Ann R [redacted] Compliance Officer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below There is no mistake, a third party was contacted by this companyThe collectors called my mother on several occasions, threateningI have proof of this contact through her phone recordsI myself was only contacted by these individuals on two occasions, once when they had called me, and once when I returned their callI at no time pretended to be my own mother Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We have no collection account for [redacted] the collection account we have is for her son [redacted] and if [redacted] has a complaint this complaint should be in his name SCS in attempting to locate individuals does skip trace to locate a person but we do not discuss any information about the debt with a third party and skip tracing is used for location information only Someone went onto our web site (either [redacted] or [redacted] and did a web site payment which was declined We use a service which processes the payment thru what is called ACH and the bank and we are not the ones who declined this payment If the consumer has an issue the consumer needs to contact their bank We will no longer contact [redacted] and/or any family members regarding this account As [redacted] is the consumer on this account and if he does not want us to contact him regarding his debt he should be sending us a letter requesting we not contact him about this debt Because of this complaint we will not contact [redacted] again however, we have no contact from [redacted] either verbally or in writing that he has any issues with this account and since it is his debt he needs to let us know what his wishes are in regards to this debt
Tell us why here This debtor seems to be confused as to what this account is about We at no time third party disclosed any information in fact a person called abouit this account claiming to be the debtors mother and she wanted information about this account and we told her we could not disclose any information or talk to her without written permission from the debtor This is not a loan in deferment and cannot be deferred We sent the consumer an itemized bill on 3/31/detailing the account balance of $14, This account has nothing to do with her federal student loan This is an institutional account balance When the consumer gets the bill that was send she can review the bill and call us and/or the college to discuss the account MrsR [redacted] Compliance Officer