Pump and motor assembly were purchased new in a boxCustomer brought pump and motor assembly back to counterBox was not intactPump and motor assembly were no longer in as new conditionUnit appeared to be installed as pump and motor assembly was scratchCustomer was advised that returns on such products are at the full discretion of SPHSWe will consider a partial refund upon inspectionI have e-mailed the customer to acknowledge the complaint and request information on the orderI have since identified the order and have discussed with our sales associate per his comments above.Direct the customer to contact me directly to review the product for said consideration.Thank youKim W [redacted]
Pump and motor assembly were purchased new in a box. Customer brought pump and motor assembly back to counter. Box was not intact. Pump and motor assembly were no longer in as new condition. Unit appeared to be installed as pump and motor assembly was scratch. Customer was advised that returns on...
such products are at the full discretion of SPHS. We will consider a partial refund upon inspection. I have e-mailed the customer to acknowledge the complaint and request information on the order. I have since identified the order and have discussed with our sales associate per his comments above.Direct the customer to contact me directly to review the product for said consideration.Thank youKim W[redacted]
Pump and motor assembly were purchased new in a boxCustomer brought pump and motor assembly back to counterBox was not intactPump and motor assembly were no longer in as new conditionUnit appeared to be installed as pump and motor assembly was scratchCustomer was advised that returns on such products are at the full discretion of SPHSWe will consider a partial refund upon inspectionI have e-mailed the customer to acknowledge the complaint and request information on the orderI have since identified the order and have discussed with our sales associate per his comments above.Direct the customer to contact me directly to review the product for said consideration.Thank youKim W [redacted]
Pump and motor assembly were purchased new in a box. Customer brought pump and motor assembly back to counter. Box was not intact. Pump and motor assembly were no longer in as new condition. Unit appeared to be installed as pump and motor assembly was scratch. Customer was advised that returns on...
such products are at the full discretion of SPHS. We will consider a partial refund upon inspection. I have e-mailed the customer to acknowledge the complaint and request information on the order. I have since identified the order and have discussed with our sales associate per his comments above.Direct the customer to contact me directly to review the product for said consideration.Thank youKim W[redacted]