SeekVerify

Dear [redacted] , Thank you for getting in touch with and forwarding us the complaint We were not able to locate the client in our customer listWe did find a report in our database and removed the informationWe do not have any record that customer tried to contact our support center otherwise this request would have been solved already Best regards, SeekVerify Team

Dear [redacted] , thank you for forwarding us the complaint from the customerWe did take a look into the case and refunded the money customer paid for the membership as a courtesy Please find more detailed information in the file attached Kind regards, SeekVerify Support

Dear [redacted] , Thank you for getting in touch with and forwarding us the complaint sent in by from [redacted] from US We explained the document briefly why the customer was chargedEven though customer was informer about the terms and conditions, as well used the service we refunded the transaction as requested Best regards, SeekVerify Support

Dear ***, Thank you for getting in touch with and forwarding us the complaint sent in by *** *** *** from US We were able to find his account in our database and we are refunding all the transactions on itPlease allow business days for the banks to process the
refundsHere are his accounts details: Member information *** *** ***
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*** *** *** *** Our records indicate that *** *** *** signed up on ***, an online website that offers an instant background check serviceAll evidence points to the user signing up and using our online service, as well as agreeing to the terms and conditions When joining *** for a $trial membership on *** February 2017, *** *** *** accepted the terms and conditions on the registration form: membership is renewed automatically after trial period at $every daysAs the membership was not canceled during the trial period, he was charged again on *** February when the account turned into a monthly subscription Though we have records of *** *** *** using the service offered on our website, we’ve decided to refund both transactions as a courtesy We have 24/email support, live chat support and phone support waiting to attend customer’s inquiriesWe take customer complaints and requests very seriously and are quick to attend their inquiries Please let us know if there are any questions or concerns from the client’s side Yours sincerely, SeekVerify Customer Support Email us or live chat with on: *** Call us 24/toll free for USA and Canada on: ###-###-####Not from the USA? Ring 00###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear ***, Thank you for getting in touch with and forwarding us the complaint. Our records indicate that the customer signed up on ***All evidence points to the user signing up and using our online service, as well as agreeing to the terms and conditions.When
joining *** for a $trial membership user accepted the terms and conditions on the registration form: membership is renewed automatically after trial period at $every daysAs the membership was not canceled during the trial period, the client was charged when the account turned into a monthly subscriptionWe can see from our records that customer called to our customer service to cancel account after her account was updated to a monthly subscription. Though we have records of customer using the service offered on our website, we’ve decided to refund the monthly membership transaction as a courtesy. Best regards,SeekVerify Team Tell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],   Thank you for getting in touch with and forwarding us the complaint sent in by from [redacted] [redacted] from US.  We explained the document briefly why the customer was charged. Even though customer was informer about the terms and conditions, as well used the service...

we refunded the transaction as requested.  Best regards, SeekVerify Support

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  Dear Madelyn,   Thank you for getting in touch with and forwarding us the complaint sent in by [redacted] from US.   We were able to find her account in our database and we are refunding the monthly...

membership transactions. Please allow eight business days for the banks to process the refunds. Here are her accounts details: Member information [redacted]
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[redacted]  Our records indicate that [redacted] joined SeekVerify.com on ** Aug 2017 for a monthly membership, using email [email protected]. Upon enrollment to our site, customers are sent a welcome email that includes their membership details.   SeekVerify is a website that offers an instant background service search for people, phone numbers, e-mails and properties. We provide information on several fields (criminal and police records, financial records, public directories, etc), but we are limited to the data that is provided to us by our 3rd party data providers. They aggregate their data based on digitized public records on the county/state and federal level.     All evidence points to [redacted] signing up and using our online service, as well as agreeing to the terms and conditions. Each time a customer runs a report on an individual, it costs us money to query the data providers.   Additionally, on the same day, [redacted] also purchased a monthly membership on ID Safeguard, an online service that gives customer a protection against identity theft and offers assistance when it has happened.   Though we have records of [redacted] using the services offered on our websites, we’ve decided to refund the month membership transactions as a courtesy.   We have 24/7 email support, live chat support and phone support waiting to attend customer’s inquiries. We take customer complaints and requests very seriously and are quick to attend their inquiries.   Please let us know if there are any questions or concerns from the client’s side.   Yours sincerely,   SeekVerify Customer Support     Email us or live chat with on:[redacted]  
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Dear [redacted],   Thank you for getting in touch with and forwarding us the complaint.  We were not able to locate the client in our customer list. We did find a report in our database and removed the information. We do not have any record that customer tried to contact our support...

center otherwise this request would have been solved already.  Best regards, SeekVerify Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted], thank you for forwarding us the complaint from the customer. We did take a look into the case and refunded the money customer paid for the membership as a courtesy.  Please find more detailed information in the file attached.  Kind regards, SeekVerify...

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