Sekure Payment Experts Reviews (1)
Ocie Ruecker
• Nov 08, 2026
Charged monthly fees after switching providers
I signed a contract with Sekure Merchant Solutions on April 29, on the contract it said the monthly fees were $25 per month. I switched providers in the beginning of 2022. The new provider failed to inform Sekure Merchant, but still, no credit card transactions have been processed by Sekure Merchant since January 2022. Still Sekure Merchant charged my business bank account for monthly fees every month, from the range of *** in 2022 to *** and *** in 2023 and yearly fees of $499.84 on top of that each year in 2022 and 2023. When I discovered this error and contacted them on October 17, they only offered to refund the last 3 months of fees. They are thieves who failed to send me monthly statements or monthly emails with attached statements. They hide their fees and the increases from customers. They never notified me of the increased fees and just kept on charging me and now refuse to refund me. I hope others are aware of their practice.
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