Sign in

Select Carpet Cleaning

Sharing is caring! Have something to share about Select Carpet Cleaning? Use RevDex to write a review
Reviews Select Carpet Cleaning

Select Carpet Cleaning Reviews (15)

Cleveland Revdex.com,Attached is a letter that I emailed to [redacted] on April 23,in response to her complaint, in regards to her concrete drive apron Also attached, are multiple pictures that prove the concrete apron does not have a low spot and is not holding water (puddles) Furthermore, two City of *** inspectors have approved the entire project and have stated that the concrete apron meets all current codes and was installed properly Please review the attached letter and pictures at your convenience I would be happy to discuss this issue with anyone in greater detail I have made several attempts to meet with [redacted] , even when the two inspectors from the City of Solon were meeting me at her residence, [redacted] was absent.Alba Contractors, Incprides itself on great customer service, we have been a Cleveland Revdex.com Member for years and have always resolved any creditable complaints in a timely manner[redacted] * [redacted] President

Per our policy, the cusotmer must return the product in order to receive a refund According to our records, the customer has contact our office and we have refunded him in full for a total of $to his [redacted] account for this merchandise and have resolved this matter with the customer Our records show that he was refund for the following: $on 4/15/15, $on 6/8/15, $on 6/23/and $on 6/25/for a total of $

Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] It is true that I got all of that money back you mentioned in your rebuttal per your refund policy, but what I was "FLATLY" refused by your repM [redacted] was the shipping cost of sending your junk back to youMiss [redacted] was "extremely rude and desrepectfull"!! I feel I am owed that shipping cost in order to make us even, a total of $Doing business with your company has been nothing short of a "NIGHTMARE"!!!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] As previously stated, yes I did receive one hose to replace one of the original ones purchased that the inside broke, however, the same thing as happened to the replaced hose as well as both of other twoI had received I still feel the product is defective if they are breaking, and the consumer should not have to pay additional to get it replaced, regardless how many times it happens I'm happy to return allfor there inspection at their expense I still have all in my possession I appreciate the quick resolution the company has made and will anticipate a refund in my account as stated [redacted]

Our records indicate that the customer did purchase our product in April 2014. According to policy we have a day moneyback guarantee and this product has a one year replacement warranty. We offered to replace the product but the customer must return the product to us in order for us
to replace the product, which is in accordance to our replacement policy. We don't feel that this an unreasonable request since we previously replaced one of the two hoses in December without the customer having to return the product. Since the customer claims the product is defective and is unwilling to return the product we are issuing a refund/credit to the customer's credit card for the cost of the product in the amount of $

Our records indicate that customer ordered the *** *** from our commercial in April 2015. Our records indicate the customer ordered the *** *** for $plus $shipping and handling along with the bonus offer for addtional pack of roller for free plus $shipping and
handling and moisturizer for $plus $S&H for a total of $50.75. The customer contacted us several times on 5-12-regarding her charges which were explained to her. She was informed that this commercial was not a buy one get one offer. This offer was a buy one get an additional pack of roller for free plus shipping and handling, which is also stated on our website ***The customer was not happy with this explanation and was informed she could return the product for a refund according to our day moneyback guaranteeThe customer was not satisfied and used foul language and hung up on our customer service representativeThe customer called back two more time using bad languange and threating to dispute charge and contact the Revdex.com.There are similar products out there that we beleive the customer may have been confused with or confused on what the free item was. Our product does not have the buy one get one offer it does have the buy one get additional rollers offer.The customer was billed and shipped for what the customer ordered.Since customer satisifaction remains our priority we are issuing a call tag for this product to be picked up from the customer and returned to us. As soon as the merchandise has been received back we will refund the customer in full for this order

SHE WAS VERY HELPFUL 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Cleveland Revdex.com,Attached is a letter that I emailed to [redacted] on April 23,2015 in response to her complaint, in regards to her concrete drive apron.  Also attached, are multiple pictures that prove the concrete apron does not have a low spot and is not holding water (puddles). ...

Furthermore, two City of [redacted] inspectors have approved the entire project and have stated that the concrete apron meets all current codes and was installed properly.  Please review the attached letter and pictures at your convenience.  I would be happy to discuss this issue with anyone in greater detail.  I have made several attempts to meet with [redacted], even when the two inspectors from the City of Solon were meeting me at her residence, [redacted] was absent.Alba Contractors, Inc. prides itself on great customer service, we have been a Cleveland Revdex.com Member for 19 years and have always resolved any creditable complaints in a timely manner.[redacted]. [redacted] President

[redacted]   Dear Mr[redacted]   National Express does not distribute or sell this product to [redacted]  The company, Buy Stuff Store, you purchased this product is not affiliated or does not purchase product from our company.  They could have purchased this product directly from [redacted] Corporation or a [redacted] manufacturer of this product.  According to your email, it looks like you have already reached out to a customer service department which does distribute the [redacted] to [redacted] and they stated they would send you a replacement. The customer service department you reached out to is Emson Inc. of New York, NY which is not our [redacted] customer service department.   Since you have purchased this product within our normal manufactured warranty period we are willing to ship you a one time replacement at no charge.  The UPS Tracking number is [redacted] which is shipping today. Thank you, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.  I do have 2 hoses. They were used less than 10 times before bursting.  They should replace both. Have them send the replacement to my address they have on file Thanks for all your help.
Sincerely,
[redacted]

Per our policy, the cusotmer must return the product in order to receive a refund.  According to our records, the customer has contact our office and we have refunded him in full for a total of $89.75 to his [redacted] account for this merchandise and have resolved this matter with the...

customer.  Our records show that he was refund for the following: $5.00 on 4/15/15, $44.95 on 6/8/15, $24.85 on 6/23/15 and $14.95 on 6/25/15 for a total of $89.75.

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted] It is true that I got all of that money back you mentioned in your rebuttal per your refund policy, but what I was "FLATLY" refused by your rep. M. [redacted] was the shipping cost of sending your junk back to you. Miss [redacted] was "extremely rude and desrepectfull"!! I feel I am owed that shipping cost in order to make us even, a total of $7.50. Doing business with your company has been nothing short of a "NIGHTMARE"!!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]As previously stated, yes I did receive one hose to replace one of the original ones purchased that the inside broke, however, the same thing as happened to the replaced hose as well as both of other twoI had received.  I still feel the product is defective if they are breaking, and the consumer should not have to pay additional to get it replaced, regardless how many times it happens.  I'm happy to return all3 for there inspection at their expense.  I still have all 3 in my possession.   I appreciate the quick resolution the company has made and will anticipate a refund in my account as stated. [redacted]

Our records indicate that the following customer purchased the blue Xhose from our company in June 2013.  This product has a 90 day moneyback guarantee and a one year replacement warranty.  The followingcustomer has contacted us on Dec 21, 2015 and was informed of our policy.  The...

customer states the product should last over 90 days, which in fact he has had no problems with the product until 2 1/2 years later.This product does not have a lifetime warranty.  Since customer service remains our priority we are willing to send the customer a one-time replacement of the the one hose he purchased from our company to resolve this matter.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Check fields!

Write a review of Select Carpet Cleaning

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Select Carpet Cleaning Rating

Overall satisfaction rating

Address: 5632 W Chennault Ave, Fresno, California, United States, 93722-2785

Phone:

Show more...

Web:

This website was reported to be associated with Select Carpet Cleaning.



Add contact information for Select Carpet Cleaning

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated