From: Mark B [redacted] Sent: Wednesday, May 17, 6:PM To: info Subject: Complaint ID# [redacted] From: Courtesy Cleaning Center To: Revdex.com In response to complaint from Ms [redacted] Courtesy Cleaners has always strived to provide good working equipment to our valued customers However, it never possible to know when a machine may develop a problem, do to wear and tear, from overloading, or from items left in pockets, resulting in broken belts, clogged drains, or other mechanical/ electrical partsThen, unfortunately, the next customer to use the machine inherits the problem Courtesy Cleaners has always been open to any concerns and input from our customersIt is unfortunate Ms [redacted] has had this experienceThis also could have been resolved in a more personal and timely manner had our store manager been made aware of the situation, by Ms [redacted] , and the employee offering to have the manager contact herThe company would also request she identify the employee by name or description so necessary disciplinary action can be taken The company also does not instruct the employees to "Lie about the equipment working or Enhance differently or how money is inserted makes a difference"For her to say we intentionally "Cheat people" is simply wrongCourtesy Cleaners has proudly and morally served this community since I request Ms [redacted] contact the store manager, Lori, at #812-235-to resolve this issue and disputed amount Sincerely, Mark SB [redacted] Courtesy Cleaning Centers Terre Haute, In
Xtreme Lil Boyz Toyz, LLC will return $of your $down paymentWe will retain $due to the mileage use sage of the carIf you are in agreement with this if you would respond to this emailThank youRoxanne G***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? If S [redacted] remembers correctly, at first, he actually tried to sell me a white dodge charger, in which we considered until one of his employees pulled my dad to the side and advised him not to get the car because the engine was badHe also mentioned that S [redacted] knew the engine was bad and was still going to try to sell it to usHe never advised my parents to buy anything other than that car.? We started to look around the lot and happened to see the car that I did decide to purchase and decided upon that after we were told that you would fix the things necessaryAlso, I have contacted your office about 3x's since we've spoke on the phone that day, in which you can ask P [redacted] because he seems to be the person I speak to every timeYou assured me that you would send me a copy of the "As Is" paperwork I signed about a week or so ago, which I have still no receivedThe paperwork was never given to my dadIf you remember correctly, I didn't originally sign an as is clause, You had me drive back to Greenville from Columbia, after I already received the car, to sign "further paperwork" in which I came by myselfMy dad was not present for thatThank you for your kind words, I'm just tired of being in a bind with this carI have literally put about the same amount of money into this car that I purchased it forThat's just unacceptable Regards, A [redacted] P [redacted]
From: Mark B [redacted] Sent: Wednesday, May 17, 6:PM To: info Subject: Complaint ID# [redacted] From: Courtesy Cleaning Center To: Revdex.com In response to complaint from Ms [redacted] Courtesy Cleaners has always strived to provide good working equipment to our valued customers However, it never possible to know when a machine may develop a problem, do to wear and tear, from overloading, or from items left in pockets, resulting in broken belts, clogged drains, or other mechanical/ electrical partsThen, unfortunately, the next customer to use the machine inherits the problem Courtesy Cleaners has always been open to any concerns and input from our customersIt is unfortunate Ms [redacted] has had this experienceThis also could have been resolved in a more personal and timely manner had our store manager been made aware of the situation, by Ms [redacted] , and the employee offering to have the manager contact herThe company would also request she identify the employee by name or description so necessary disciplinary action can be taken The company also does not instruct the employees to "Lie about the equipment working or Enhance differently or how money is inserted makes a difference"For her to say we intentionally "Cheat people" is simply wrongCourtesy Cleaners has proudly and morally served this community since I request Ms [redacted] contact the store manager, Lori, at #812-235-to resolve this issue and disputed amount Sincerely, Mark SB [redacted] Courtesy Cleaning Centers Terre Haute, In
Xtreme Lil Boyz Toyz, LLC will return $of your $down paymentWe will retain $due to the mileage use sage of the carIf you are in agreement with this if you would respond to this emailThank youRoxanne G***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? If S [redacted] remembers correctly, at first, he actually tried to sell me a white dodge charger, in which we considered until one of his employees pulled my dad to the side and advised him not to get the car because the engine was badHe also mentioned that S [redacted] knew the engine was bad and was still going to try to sell it to usHe never advised my parents to buy anything other than that car.? We started to look around the lot and happened to see the car that I did decide to purchase and decided upon that after we were told that you would fix the things necessaryAlso, I have contacted your office about 3x's since we've spoke on the phone that day, in which you can ask P [redacted] because he seems to be the person I speak to every timeYou assured me that you would send me a copy of the "As Is" paperwork I signed about a week or so ago, which I have still no receivedThe paperwork was never given to my dadIf you remember correctly, I didn't originally sign an as is clause, You had me drive back to Greenville from Columbia, after I already received the car, to sign "further paperwork" in which I came by myselfMy dad was not present for thatThank you for your kind words, I'm just tired of being in a bind with this carI have literally put about the same amount of money into this car that I purchased it forThat's just unacceptable Regards, A [redacted] P [redacted]