Sellmelaptop.com

I got a quote to sell my laptop at sellmelaptop.com. They offered me $200. I sent my laptop in and it arrived on 7/24/18 at about 6:30 in the evening. Notice the website is very indecisive about when you will be paid for your laptop. On the main page, it states you will be paid that very same day that they receive it, if you choose to receive your money via paypal. However, on the frequently asked questions page, it states it takes 1-2 business days to receive payment via paypal. I gave them the benefit of the doubt and figured it would be 1-2 days to receive my money. I didn't count Tuesday as a day since it arrived so late. Wenesday and Thursday come and go, with no contact from sellmelaptop.com about my quote. On Friday, I attempt to both call and email them about my payment, with no reponse to either of my contact attempts. They are supposed to be open between the hours of 9am-5pm, you would think they could have returned my messages. Since I hadn't received any response on Friday, on Saturday I decided to complete a complaint with the Better Business Burea(BBB). Monday morning comes around, and I receive a confirmation email from the BBB saying they have contacted sellmelaptop, and I should expect a response shortly. Wouldn't you know it, about a half hour after the BBB emailed me, sellmelaptop contacts me via email, offering only $175 instead of $200, for my laptop that is only 6 months old, and literally has no scratches on it.They would have never contacted me, or paid, if I didn't contact the BBB. I am very disappointed with this experience. Obviously, this was a scam, notice how the website uses improper grammar and has many misspelled words on it. The only reason I chose this sketchy, obscure website, is because they offered the most for my laptop. Once you factor in how they short you, they don't offer the higest price. On another review on the BBB someone else also notes they didn't receive full payment either. I should known better. I'd hate to see this happen to anyone else. If you are considering selling your laptop online, I very highly recommend looking into other available options.

Great service! I was really hesitant to send my laptop out to this company and I really wasn't sure that I would ever see any money back but I was pleasantly surprised. My original offer was $85. I received an email saying that after going through my laptop they were only able to offer me $60. It was an old laptop so I accepted their offer and money showed up in my [redacted] account 2 days after I accepted. I wanted to leave a review to help others like myself. ","pos-1

This company claim to buy use-electronics product, but once you send in your product (in my case is old laptop), they will not refund you anything. This company claims they take used electronics products with a reasonable price, but after you mail in your item, you will never get the money! I send in my old laptop late August (quote no. 1001641), and never heard back from them again. I emailed and called them multiple times, but couldn't get anyone to reply.The owner of the business is [redacted] ([email protected]), and their listed phone number is (775) 815-3594.Desired SettlementRefund me the money for my laptopBusiness Response We received customers laptop inspected it and agreed on a new price, because laptop wasn't described carefully. After that we sent this customer check #[redacted] on September 10th. On September 16th our company moved to a different state. During moving period 16-23 of September we were not able to answer emails or contact with customers. Right after we settle everything in new office I replied to all customers with questions and concerns. We proceed to this customer also [redacted] payment transaction ID#[redacted]Customer should close the case because we are legit company and we step behind our words and never playing games with our customers.Thank you.Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.)

Sold a Lenovo P400 to this place. The device condition assessment process is fair. I got the price I was quoted.
Since I selected to be paid by check, it took 9 days for the check to get to my home. However, this is more on USPS. The check was sent out on time.
I would do business with this merchant again.","pos-2