Semiahmoo Resort Golf Spa

Dear Mr [redacted] ,On behalf of our entire team, please accept our sincere apologies for your recent experience atSemiahmoo Resort, Golf and SpaIt is important that you know how much we value and honoryour sincere feedbackWe strive to welcome and serve all our guests needs in a genuine andpositive wayMore than that, our goal is to inspire wonderful memories and experiences alongour shores.We strive to provide a memorable experience where you feel honored and cared for and wemissed the markAt multiple times, we let you down throughout your stay by notcommunicating properly and following up on requestsI sincerely apologize that you did not feelvalued or respectedWe genuinely value each guest that arrives, and will ensure that we coursecorrect to ensure this situation does not happen in the future.Thank you again for your feedback and understandingI have processed a refund for your entirestay in the amount of $to your Master CardWe commit to learning from thisexperience and are very appreciative of your time in sharing with us.If you have any additional questions or wish to discuss this matter further,please do not hesitateto contact me on my direct line {360) 318-or email me at [redacted] @semiahmoo.comSincerely,Amy M***Director of RoomsSemiahmoo Resort, Golf and Spa

Dear Mr. [redacted],On behalf of our entire team, please accept our sincere apologies for your recent experience atSemiahmoo Resort, Golf and Spa. It is important that you know how much we value and honoryour sincere feedback. We strive to welcome and serve all our guests needs in a genuine...

andpositive way. More than that, our goal is to inspire wonderful memories and experiences alongour shores.We strive to provide a memorable experience where you feel honored and cared for and wemissed the mark. At multiple times, we let you down throughout your stay by notcommunicating properly and following up on requests. I sincerely apologize that you did not feelvalued or respected. We genuinely value each guest that arrives, and will ensure that we coursecorrect to ensure this situation does not happen in the future.Thank you again for your feedback and understanding. I have processed a refund for your entirestay in the amount of $1364.33 to your Master Card. We commit to learning from thisexperience and are very appreciative of your time in sharing with us.If you have any additional questions or wish to discuss this matter further,please do not hesitateto contact me on my direct line {360) 318-2033 or email me at [redacted]@semiahmoo.comSincerely,Amy M[redacted]Director of RoomsSemiahmoo Resort, Golf and Spa