Seminary Street Clothing DBA Anonymously Yours

Initial Business Response / [redacted] (1000, 5, 2015/09/23) */ Seminary Street Clothing DBA Anonymously Yours East Main Street Galesburg, IL September 21, Revdex.com of Central Illinois, IncHarrison Peoria, IL Re: Case # [redacted] Natalie [redacted] To Whom It May Concern: In response to your letter of September 17, 2015, regarding the above referenced case # I offer the following: [redacted] signed a contract with our store on August 19, 2009, a copy of which is enclosed When Ms [redacted] came in on July 16, and left pieces for consignment she was told that we would take them and they would go into inventory if they met our specificationsWe tell all of our clients thatIf items for inventory do not meet our specifications under close scrutiny (i.e., jewelry with stones missing, clasps that do not work) said pieces will go to donationPlaces for donations consist of everything from Goodwill, Salvation Army, Lutheran Social Services, etc., and our store does not receive in any way a benefit from these donationsThis merchandise does not belong to us and is therefore illegal With regard to the handbag Ms [redacted] references, the handbag did sell and sold for $The contract specifically states that a 50-cent handling fee is added to the price of items over $and is paid by the buyerSo her proceeds are $not the $as she statedConsignment fees are standard consignment rules and are determined by each individual consignment store As for the necklace, earrings and bracelet that Ms [redacted] refers to I personally have no knowledge of her bringing in these itemsThe sales person that took the items would have reminded Ms [redacted] that they would go into inventory if they met specificationsIf indeed they were left at the store as she claims, apparently we could not use them and they went to donation as the contract specifiesAnd that's the reason there was no account of them in our Inventory File What we believe has happened is that Ms [redacted] has misplaced her original contractAll efforts were made to prove to her that she had signed a contract back in She refused to accept that and would not let me show her that I had a copy in the files As for the last paragraph of our contract that statement comes right out of the Rules of Consignment book that we have here on file in the store- Regards, [redacted] Owner Seminary Street Clothing DBAAnonymously Yours [redacted] Enclosure: Contract Copy *Our name has recently changed and we're in process of making all the necessary changesapologies for any confusion C O N T R A CT Anonymously Yours East Main Street Galesburg, IL (309) 343- E-mail: [redacted] @grics.net PLEASE READ CAREFULLY I, the undersigned, hereby consign items of clothing, handbags, jewelry to Anonymously Yours for a period of daysShoes will be consigned for daysPrices will be set by management at the time of consignment For items sold, consignee will receive 50% of the purchase priceA 50-cent handling fee is added to the price of items over $and is paid by the buyerAfter days, merchandise is automatically reducedMerchandise may also be subject to clearance sales and/or price adjustments according to market demandAt the end of the consignment period all merchandise remaining will be donated to local charitable organizations Payment to consignees will be made on the 10" of the month and must be picked up at Anonymously YoursAll payments are voided after six (6) months Consignee understands that Anonymously Yours assumes no responsibility for loss or damage to merchandise by fire, theft, accident or any other causeAnonymously Yours reserves the right to refuse any merchandise Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) RE: Complaint Final Response This response plus the July 16, contract are in the mail to both retail business and the Revdex.com Firstly, I have worked for a private college, been a Branch Administrator, and worked for the City and all positions asked for my accountability to all actionsNow, if we must return to and review the 1st contract we can go thereIt does state (as the business owner reminded us all in her letter), "The contract specifically states that a 50-cent handling fee is added to the price of items OVER $and is paid by the buyer." My purse sold for $not over $10.00; therefore, no add'l feeIf they insist of keeping cents, fine, but how do we get the $that I will get in OctoberI see no accountability hereAnyhow, I will stop in the shop Oct5th and pick up my check as I understand I must do to receive itIf I am incorrect on the date someone will need to correct meSecondly, my missing jewelry has mysteriously dissappeared out the back door never to be seen againI again see no accountability hereWhen I left the jewelry there is was checked and I was told it looked like an antique and it was sweetI am working with just actual facts here and to think that anyone can believe that they can guess what I may be thinking at any given time is simply unacceptableI respectfully submit my last response and hope someone will step forward and at least acknowledge this whole incident was not handled wellAgain this copy and a copy of the July 16th contract are in the mail

Initial Business Response /* (1000, 5, 2015/09/23) */
Seminary Street Clothing DBA Anonymously Yours 223 East Main Street Galesburg, IL 61401 September 21, 2015
Revdex.com of Central Illinois, Inc. 112 Harrison Peoria, IL 61602
Re: Case # 19042244 [redacted] Natalie [redacted]
To Whom It May...

Concern:
In response to your letter of September 17, 2015, regarding the above referenced case # I offer the following:
[redacted] signed a contract with our store on August 19, 2009, a copy of which is enclosed.
When Ms. [redacted] came in on July 16, 2015 and left pieces for consignment she was told that we would take them and they would go into inventory if they met our specifications. We tell all of our clients that. If items for inventory do not meet our specifications under close scrutiny (i.e., jewelry with stones missing, clasps that do not work) said pieces will go to donation. Places for donations consist of everything from Goodwill, Salvation Army, Lutheran Social Services, etc., and our store does not receive in any way a benefit from these donations. This merchandise does not belong to us and is therefore illegal.
With regard to the handbag Ms. [redacted] references, the handbag did sell and sold for $10.00. The contract specifically states that a 50-cent handling fee is added to the price of items over $10.00 and is paid by the buyer. So her proceeds are $4.50 not the $4.20 as she stated. Consignment fees are standard consignment rules and are determined by each individual consignment store.
As for the necklace, earrings and bracelet that Ms. [redacted] refers to I personally have no knowledge of her bringing in these items. The sales person that took the items would have reminded Ms. [redacted] that they would go into inventory if they met specifications. If indeed they were left at the store as she claims, apparently we could not use them and they went to donation as the contract specifies. And that's the reason there was no account of them in our Inventory File.
What we believe has happened is that Ms. [redacted] has misplaced her original contract. All efforts were made to prove to her that she had signed a contract back in 2009. She refused to accept that and would not let me show her that I had a copy in the files.
As for the last paragraph of our contract that statement comes right out of the Rules of Consignment book that we have here on file in the store. -
Regards,
[redacted] Owner Seminary Street Clothing DBA. Anonymously Yours *
Enclosure: Contract Copy
*Our name has recently changed and we're in process of making all the necessary changes........ apologies for any confusion
C O N T R A CT
Anonymously Yours 223 East Main Street Galesburg, IL 61401 (309) 343-7811
E-mail: [redacted]@grics.net
PLEASE READ CAREFULLY
I, the undersigned, hereby consign items of clothing, handbags, jewelry to Anonymously Yours for a period of 90 days. Shoes will be consigned for 60 days. Prices will be set by management at the time of consignment.
For items sold, consignee will receive 50% of the purchase price. A 50-cent handling fee is added to the price of items over $10.00 and is paid by the buyer. After 60 days, merchandise is automatically reduced. Merchandise may also be subject to clearance sales and/or price adjustments according to market demand. At the end of the consignment period all merchandise remaining will be donated to local charitable organizations.
Payment to consignees will be made on the 10" of the month and must be picked up at Anonymously Yours. All payments are voided after six (6) months.
Consignee understands that Anonymously Yours assumes no responsibility for loss or damage to merchandise by fire, theft, accident or any other cause. Anonymously Yours reserves the right to refuse any merchandise.
Initial Consumer Rebuttal /* (3000, 7, 2015/09/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
RE: Complaint Final Response
This response plus the July 16, 2015 contract are in the mail to both retail business and the Revdex.com.
Firstly, I have worked for a private college, been a Branch Administrator, and worked for the City and all positions asked for my accountability to all actions. Now, if we must return to 2009 and review the 1st contract we can go there. It does state (as the business owner reminded us all in her letter), "The contract specifically states that a 50-cent handling fee is added to the price of items OVER $10.00 and is paid by the buyer." My purse sold for $10.00 not over $10.00; therefore, no add'l fee. If they insist of keeping 50 cents, fine, but how do we get the $4.20 that I will get in October. I see no accountability here. Anyhow, I will stop in the shop Oct. 5th and pick up my check as I understand I must do to receive it. If I am incorrect on the date someone will need to correct me. Secondly, my missing jewelry has mysteriously dissappeared out the back door never to be seen again. I again see no accountability here. When I left the jewelry there is was checked and I was told it looked like an antique and it was sweet. I am working with just actual facts here and to think that anyone can believe that they can guess what I may be thinking at any given time is simply unacceptable. I respectfully submit my last response and hope someone will step forward and at least acknowledge this whole incident was not handled well. Again this copy and a copy of the July 16th contract are in the mail.