Initial Business Response / [redacted] (1000, 5, 2015/08/10) */ Contact Name and Title: Tonya [redacted] Cust Svc Mgr Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @lundinter.com We do not sale directThe customer was referred back to the original retailer in which he made his purchase to have the bracket kit replaced OFFER: As a one time courtesy, we have processed a replacement order for his complete bracket kit The order confirmation number is XXXXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am satisfied with merchants response to complaint , as I accept a replacement kit.thanks
Initial Business Response /* (1000, 7, 2016/12/08) */
Hi,
Lund would like to assit Mr*** regarding AVS Ventvisors part #XXXXX for Mitsubishi Galant ES DoorWe do have this part available and we would like to take care of this for Mr***, but we would need to speak to him to get
some information from him regarding his vehilce andhow the part did not fit his
vehicle*** *** did leave voicemails for Mr***, but no responesPlease have him reach call Lund International at XXX-XXX-XXXX or XXX-XXX-XXXX and we be glad to assist him
Thank you Lund International
Initial Consumer Rebuttal /* (3000, 9, 2016/12/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I Told I Would To Thru Email To Take Care Of This Matter I Don't Have Time To Return Calls So To Take Care Of This Matter Please Have Them To Email Me Anytime Plus I Did Not Understand The Why I Must Talk On Phone To Take Case Of This Eveything They Need To Know Was Told To The Revdex.com About Whats Wrong With ItemAll I Won't Is A Replacement Do They Understand That I'm Don't Won't To Keep Getting The Run Around About This I Just Won't To Take Case Of This Matter ASAP Please Tell Them To Email And Will ANWSER Anything They NeedThank You
Final Business Response /* (4000, 11, 2016/12/16) */
Hi,
Lund has processed a replacement order for the customers vehicle and it will be shipping out 12-16-and arrive 12-19-I e-mailed the customer this infoPlease advise if any further action is required
Thank you
Initial Business Response /* (1000, 5, 2015/08/10) */
Contact Name and Title: Tonya *** Cust Svc Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@lundinter.com
We do not sale directThe customer was referred back to the original retailer in which he made his purchase to have the
bracket kit replaced
OFFER:
As a one time courtesy, we have processed a replacement order for his complete bracket kit
The order confirmation number is XXXXXX
Initial Consumer Rebuttal /* (2000, 7, 2015/08/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am satisfied with merchants response to complaint , as I accept a replacement kit.thanks
Initial Business Response / [redacted] (1000, 5, 2015/08/10) */ Contact Name and Title: Tonya [redacted] Cust Svc Mgr Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @lundinter.com We do not sale directThe customer was referred back to the original retailer in which he made his purchase to have the bracket kit replaced OFFER: As a one time courtesy, we have processed a replacement order for his complete bracket kit The order confirmation number is XXXXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am satisfied with merchants response to complaint , as I accept a replacement kit.thanks
Initial Business Response /* (1000, 7, 2016/12/08) */
Hi,
Lund would like to assit Mr*** regarding AVS Ventvisors part #XXXXX for Mitsubishi Galant ES DoorWe do have this part available and we would like to take care of this for Mr***, but we would need to speak to him to get
some information from him regarding his vehilce andhow the part did not fit his
vehicle*** *** did leave voicemails for Mr***, but no responesPlease have him reach call Lund International at XXX-XXX-XXXX or XXX-XXX-XXXX and we be glad to assist him
Thank you Lund International
Initial Consumer Rebuttal /* (3000, 9, 2016/12/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I Told I Would To Thru Email To Take Care Of This Matter I Don't Have Time To Return Calls So To Take Care Of This Matter Please Have Them To Email Me Anytime Plus I Did Not Understand The Why I Must Talk On Phone To Take Case Of This Eveything They Need To Know Was Told To The Revdex.com About Whats Wrong With ItemAll I Won't Is A Replacement Do They Understand That I'm Don't Won't To Keep Getting The Run Around About This I Just Won't To Take Case Of This Matter ASAP Please Tell Them To Email And Will ANWSER Anything They NeedThank You
Final Business Response /* (4000, 11, 2016/12/16) */
Hi,
Lund has processed a replacement order for the customers vehicle and it will be shipping out 12-16-and arrive 12-19-I e-mailed the customer this infoPlease advise if any further action is required
Thank you
Initial Business Response /* (1000, 5, 2015/08/10) */
Contact Name and Title: Tonya *** Cust Svc Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@lundinter.com
We do not sale directThe customer was referred back to the original retailer in which he made his purchase to have the
bracket kit replaced
OFFER:
As a one time courtesy, we have processed a replacement order for his complete bracket kit
The order confirmation number is XXXXXX
Initial Consumer Rebuttal /* (2000, 7, 2015/08/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am satisfied with merchants response to complaint , as I accept a replacement kit.thanks