Mr [redacted] has been a customer of ours since On April , 2014, our company installed a [redacted] for him Indoor fan coil is located in atticTwo dayslater he called and said outdoor unit was noisy Our service technician, [redacted] M [redacted] , checkedthe system and made adjustments to itThen in the mean time his son says he can hear a noise inthe wall in his bedroom We went back and ran new linesets for himThen he called and said hehad a musty, moldy smell Service technician could not smell anything, but he went and boughta deodorant gel and put in duct workAfter that, his compressor went out and we replaced that.Some time went by before he called back about the unit making noiseService technician call [redacted] Service and talked to [redacted] Mr [redacted] gave him other ideas of what to do, and he did them all.Homeowner still calling about the noiseMr [redacted] called the homeowner and talked to him and toldhim he would get back with him
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Filling out forms for [redacted] will not take care of my complaintAfter canceling the appointment made for last Thursday Ladysmith did come out on FridayTheir techJason got the information that [redacted] requestedHowever, as I told him the problems with the heat pump does not appear until the temperature goes to freezingThe day was mild when he gathered the information for [redacted] This past Sunday night 10/18/when the nightly temperature dropped the heat pump did start to make noisePlease keep my complaint open because nothing has been done to resolve the problem with the heat pump which either needs to be replaced or a complete refund issued Thank You, [redacted]
Mr. [redacted] has been a customer of ours since 2009. On April 28 , 2014, our company...
installed a[redacted] for him. Indoor fan coil is located in attic. Two dayslater he called and said outdoor unit was noisy. Our service technician, [redacted] M[redacted], checkedthe system and made adjustments to it. Then in the mean time his son says he can hear a noise inthe wall in his bedroom. We went back and ran new linesets for him. Then he called and said hehad a musty, moldy smell. Service technician could not smell anything, but he went and boughta deodorant gel and put in duct work. After that, his compressor went out and we replaced that.Some time went by before he called back about the unit making noise. Service technician call [redacted]Service and talked to [redacted]. Mr. [redacted] gave him other ideas of what to do, and he did them all.Homeowner still calling about the noise. Mr. [redacted] called the homeowner and talked to him and toldhim he would get back with him.
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Filling out forms for [redacted] will not take care of my complaint. After canceling the appointment made for last Thursday Ladysmith did come out on Friday. Their tech. Jason got the information that [redacted] requested. However, as I told him the problems with the heat pump does not appear until the temperature goes to freezing. The day was mild when he gathered the information for [redacted]. This past Sunday night 10/18/15 when the nightly temperature dropped the heat pump did start to make noise. Please keep my complaint open because nothing has been done to resolve the problem with the heat pump which either needs to be replaced or a complete refund issued. �...⇄
Thank You,
[redacted]
tehy charge my mom $for a $battery Taking advantage of the older cliental
Mr [redacted] has been a customer of ours since On April , 2014, our company installed a [redacted] for him Indoor fan coil is located in atticTwo dayslater he called and said outdoor unit was noisy Our service technician, [redacted] M [redacted] , checkedthe system and made adjustments to itThen in the mean time his son says he can hear a noise inthe wall in his bedroom We went back and ran new linesets for himThen he called and said hehad a musty, moldy smell Service technician could not smell anything, but he went and boughta deodorant gel and put in duct workAfter that, his compressor went out and we replaced that.Some time went by before he called back about the unit making noiseService technician call [redacted] Service and talked to [redacted] Mr [redacted] gave him other ideas of what to do, and he did them all.Homeowner still calling about the noiseMr [redacted] called the homeowner and talked to him and toldhim he would get back with him
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Filling out forms for [redacted] will not take care of my complaintAfter canceling the appointment made for last Thursday Ladysmith did come out on FridayTheir techJason got the information that [redacted] requestedHowever, as I told him the problems with the heat pump does not appear until the temperature goes to freezingThe day was mild when he gathered the information for [redacted] This past Sunday night 10/18/when the nightly temperature dropped the heat pump did start to make noisePlease keep my complaint open because nothing has been done to resolve the problem with the heat pump which either needs to be replaced or a complete refund issued Thank You, [redacted]
tehy charge my mom $105.00 for a $5 battery. Taking advantage of the older cliental
Mr. [redacted] has been a customer of ours since 2009. On April 28 , 2014, our company...
installed a[redacted] for him. Indoor fan coil is located in attic. Two dayslater he called and said outdoor unit was noisy. Our service technician, [redacted] M[redacted], checkedthe system and made adjustments to it. Then in the mean time his son says he can hear a noise inthe wall in his bedroom. We went back and ran new linesets for him. Then he called and said hehad a musty, moldy smell. Service technician could not smell anything, but he went and boughta deodorant gel and put in duct work. After that, his compressor went out and we replaced that.Some time went by before he called back about the unit making noise. Service technician call [redacted]Service and talked to [redacted]. Mr. [redacted] gave him other ideas of what to do, and he did them all.Homeowner still calling about the noise. Mr. [redacted] called the homeowner and talked to him and toldhim he would get back with him.
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Filling out forms for [redacted] will not take care of my complaint. After canceling the appointment made for last Thursday Ladysmith did come out on Friday. Their tech. Jason got the information that [redacted] requested. However, as I told him the problems with the heat pump does not appear until the temperature goes to freezing. The day was mild when he gathered the information for [redacted]. This past Sunday night 10/18/15 when the nightly temperature dropped the heat pump did start to make noise. Please keep my complaint open because nothing has been done to resolve the problem with the heat pump which either needs to be replaced or a complete refund issued. �...⇄
Thank You,
[redacted]