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Senges Hermanos Un Tocco Di Classe

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Senges Hermanos Un Tocco Di Classe Reviews (7)

On 2/26, resident placed a work order regarding mold concerns and the service team began mold remediation procedures On 2/28, W [redacted] & T [redacted] came into the office around 10:am stating maintenance had come in the previous day and she wasn’t happy with reasoning or work performed Allowed W [redacted] to explain the situation in her apartment and confirmed maintenance was in the apartment again today to complete work started the previous day Told her I would meet her to view in person prior to her leaving for work at 2:pmThe manager arrived at her apartment by 11:am Only W***'s mother was home, but stated she was happy to walk through the apartment with me, discuss all areas of concern and pass along recommendations Items found: Heavy condensation on all windows in master bedroom, living room and 3rd bedroomArea below living room window where couch rest was also an area of concern due to the heavy moisture from window aboveContributors: Temperature was reading 75, set to heat and was not running A humidifier was in master bedroom, all blinds were closed – pointing downwards (away from vent), condensation was allowed to accumulate on window sills, couch in living room was flush with / directly under window sill with noticeable condensation and humidity levels in the apartment were high and apartment felt “sticky”Treatment: Tested all areas in drywall to ensure no moisture had penetrated walls (None was found.) Wiped down all condensation and cleaned all windows, frames and sills with bleach Re-caulked all windows both inside and out for any possibility of leaks stated by resident Educated resident’s mother / babysitter on (1) importance of keeping blinds open towards vent, if closing, to allow for air flow to windows, (2) the need to keep couch approximately 2” away from wall to allow for circulation and (3) the importance of keeping air flowing in the apartment – especially while cooking and showering Left copy of Mold Addendum to review all items listed above to prevent future problems (See attached) Follow up with resident was completed on 3/ W [redacted] stated all concerns had been corrected and nothing further was neededRegarding Parking: All leaseholders are required to provide vehicle information and in turn receive a parking sticker Courtesy officers walk property weekly to ensure all vehicles parked by buildings have said sticker or are parked in the visitor’s section If a vehicle doesn’t have a sticker and is parked in front of the buildings, the courtesy office will issue a parking citation After two warnings, office will have vehicle towedPest Control: Resident has requested for pest control services on 4/2/and 9/26/ [redacted] is onsite every Monday for any services required and will put them on the list for treatment again this week

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint [To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.]We are rejecting the response made by the business due to the fact that the whole truth was not toldChecking for moisture in the walls was done only after we went down to the office after maintenance had assesses the situationIf we never would have went the maintenance man had just assumed it was mildew on the surfaceNothing was addressed about how we were told that mold and mildew were the same thing and it being as harmless as mold on a sandwichNothing was caulked to our knowledge around windows as no one told us it was doneThis was our first time hearing about it from the response The parking situation is definitely not trueThey are stating what their policy is, not what is actually doneI know for a fact that there are cars still parked their and not been towed and have been there for monthsI am not sure if I mentioned it before but there is an older model gray car with not sticker and tires in the backseat that has been sitting on the side parking in front of our building for monthsThe courtesy officer once again confirmed that they do ticket the cars but it is up to the complex to towI still do not think that the situation was handled properly Regards, T [redacted] And W [redacted] M***

To Whom It May Concern,I recently sent a rejection response to the business response that was sent to usI forgot to add in the rejection email that once again I only recently had issues with the moisture in the apartment due to the window leakingThe heat was on but had kicked off because it was degrees in the houseWe had bought the humidifier because our babies kept having stuffy and runny noses and their nurse said to buy them one to help them breatheWe never used it because we had just gotten it the night before the complex came to assess the situationAlso as mentioned since the window leaking was the issue, we were never told that is was caulkedAlso when they came and cleaned the mold they left a considerable amount still on the window sills and blindsThe picture is attached belowSincerely,W [redacted] M*** We have moved from the apartment because the babies were not getting any betterThey have a nurse that sees them every weeks and advised that we find somewhere else upon looking at the pictures and checking the babiesI have not sought to ask them for anything yet, I was unsure if I should wait for the complaint to be completed or ask myselfIn their response I didn't see that they agreed to being let out of the lease without a penalty, if so I must have missed it But yes that is still what we requestThank You,

Good Morning,This message is in response to B [redacted] C [redacted] 's letter ID # [redacted] Our management team did state that we will let you out of your lease with a 30-day notice to vacate Unfortunately, it was not received by our team members Every notice that is received is followed by an electronic Blue Ridge Notice of intent to vacate form that you will need to sign When notice is given, you are still responsible for rental payment until all keys are presented If notice was delivered on August 25, 2017, for 30-days, you are still rent responsible until September 25, Rent for September (1-25th) was not received which caused the balance and the additional court filing fees If you would like to discuss further, please feel free to call me at 1-***-***-***, or you can email me at [redacted] Sincerely,D [redacted] W***Regional Manager

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meHowever, I did make them aware of all of the situations that occurred due to the two spider bites, and I have the emails to show the correspondences between M [redacted] , B***, H [redacted] , and myselfThe apt number is always legibly written on the envelop that the cashiers check is secured inside of each monthWhy the complex chooses to disregard the information on the envelop does not make sense to me, but this is how I will continue to submit my paymentsIt has only been within the past months this has become a problem with the paymentsI will submit a day notice as soon as I secure a new residence Regards, B [redacted] C [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com, I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, T [redacted] And W [redacted] M***

MsM***,We will let you out of your lease without any penalties being charged for lease break

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