Senior Network Of Texas

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] ? Complaint: [redacted] I am rejecting this response because: It has taken the company most of this year to even respond to multiple written reports of problems, the company was difficult to work with last year, this has been unnecessarily timeconsuming.? I repeatedly reported problems in writing starting ? this spring (and mentioned last year that the mortar was sandy).? ? Since I didn't receive response from Bright, I filed Revdex.com complaint on 8/2/requesting refund, but Bright didn't respond to multiple Revdex.com lettersThis all took several months; Revdex.com advised me that your company's Revdex.com accreditation would be suspendedSo I just filed MHIC complaint.? ? Now it's getting too cold outside for masonry work, I respectfully reiterate my previous requests for refund? Thank you.? Regards, [redacted] ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: It has taken the company most of this year to even respond to multiple written reports of problems, the company was difficult to work with last year, this has been unnecessarily timeconsuming. I repeatedly reported problems in writing starting this spring (and mentioned last year that the mortar was sandy). Since I didn't receive response from Bright, I filed Revdex.com complaint on 8/2/requesting refund, but Bright didn't respond to multiple Revdex.com lettersThis all took several months; Revdex.com advised me that your company's Revdex.com accreditation would be suspendedSo I just filed MHIC complaint. Now it's getting too cold outside for masonry work, I respectfully reiterate my previous requests for refund Thank you.
Regards,
*** ***

Date: Thu, Dec 8, at 3:PMSubject: RE: Masonry RepairsTo: "*** ** ***" Good afternoon Mrs***, This is Juan E*** With Bright Construction Group in regards to the repairs conducted on your property October (See attachment- Option chosen: FRONT ENTRANCE
STAIRCASE see picture 3-7). Looking though the emails, a settlement was agreed on by you and Rui for a total of $2,681.00, down to $804.00. We have been informed by Revdex.com that you are having problems with the repairsIf there is anything we can help with please let us knowwe are more than happy to meet with you and help you with the situationAs of now, you have not giving us your phone number so feel free to contact me through email. Thank you,Juan L