I believe this company takes advantage of the elderly They said they had to send a nurse to evaluate the premises before giving serviceThe fee would be $ The sent the same person twice in one day and charged an extra $ Some of the caregivers were experience and pleasant, though they sent different people frequently They also charged a premium rate for one night aide, saying they had worked over hours that week they never notified me there would be a $10/hr extra charge they also billed my credit card before sending me an itemized bill There was a note on the bill saying do not pay this bill the bill did say balance due, even thought they had already charged the credit card Not happy with this business at all
We are communicating with the Complainant, and I am please to report that we are working on resolving this matter
I believe this company takes advantage of the elderly They said they had to send a nurse to evaluate the premises before giving serviceThe fee would be $ The sent the same person twice in one day and charged an extra $ Some of the caregivers were experience and pleasant, though they sent different people frequently They also charged a premium rate for one night aide, saying they had worked over hours that week they never notified me there would be a $10/hr extra charge they also billed my credit card before sending me an itemized bill There was a note on the bill saying do not pay this bill the bill did say balance due, even thought they had already charged the credit card Not happy with this business at all