[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
I have sent several emails to this lady letting her know we do not charge anyone and that only the newspaper charges customers. I don't know how else to tell her that WE DO NOT CHARGE ANYONE. Did tell her that she need to contact her credit card company to dispute the charge if she was
charged because her money has been applied to a wrong account. Although since the newspaper does not have an account I honestly don't think the newspaper charged her hard. She her self has told me she is a senior citizen
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me *** *** contacted me & assured me this matter will be straightened out They extended apologies for their employees who gave me incorrect information
I don't show that you ordered the newspaper with our service. We will send your info to the Houston Chronicle but that is not us. Will send you any replies that we get from them.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Reply from Houston Chronicle: Removed the balance of $ from account [redacted] Left message and emailed for MsB [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
Sent your information to the newspaper and asked one of their representatives to call you directly
I have sent several emails to this lady letting her know we do not charge anyone and that only the newspaper charges customers. I don't know how else to tell her that WE DO NOT CHARGE ANYONE. Did tell her that she need to contact her credit card company to dispute the charge if she was
charged because her money has been applied to a wrong account. Although since the newspaper does not have an account I honestly don't think the newspaper charged her hard. She her self has told me she is a senior citizen
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me *** *** contacted me & assured me this matter will be straightened out They extended apologies for their employees who gave me incorrect information
I don't show that you ordered the newspaper with our service. We will send your info to the Houston Chronicle but that is not us. Will send you any replies that we get from them.
Sent your complaint to the Houston Chronicle with no replies. Did they contact you directly?
Reply from Houston Chronicle:
Removed the balance of $42.28
from account [redacted]. Left message and emailed for Ms. B[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.