We are definitely still in business. We unfortunately had some problems with our phone system and have resolved all of those issues so people can call. We are getting calls again and therefore are able to answer or receive and respond to voicemails.We have reached out to this customer and explained...
the situation. We are up to date on working for this client; the only issue was that our phone system was partially down without us knowing for a few days. We did not receive any of this clients emails which we think was due to the clients email servers because we have been receiving all other emails from clients and vendors and have had no other issues with receiving emails.We apologize for the inconvenience this has caused anyone and are glad that are phone systems have been fixed so that we can communicate in a timely fashion with anyone who calls in.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
We are definitely still in business. We unfortunately had some problems with our phone system and have resolved all of those issues so people can call. We are getting calls again and therefore are able to answer or receive and respond to voicemails.We have reached out to this customer and explained...
the situation. We are up to date on working for this client; the only issue was that our phone system was partially down without us knowing for a few days. We did not receive any of this clients emails which we think was due to the clients email servers because we have been receiving all other emails from clients and vendors and have had no other issues with receiving emails.We apologize for the inconvenience this has caused anyone and are glad that are phone systems have been fixed so that we can communicate in a timely fashion with anyone who calls in.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]