SeoNitro

I am rejecting this response because:1) the quality did go down significantly and there were numerous errors in the sites they creat** which we had to fix2) I can show you the emails we sent them which were NOT respond** to. As an example of their responsiveness, you only have to look at how long it took them to respond to this complaint.You can "close" this complaint but I would say it is clos** "unsatisfactory"- **

It appears that SEO Nitro operates or is affiliated with numerous websites, including but not limited to SEObuffer.com, SEOLinkVine.com, and PersonalBlogNetworks.com, which promote their service for building collection of websites for SEO (Search Engine Optimization) purposes This is
absolutely true, SEONitro, LLC is the corporation that holds multiple products including those mentioned above except SEOLinkVine.com is not ours but we did have a product called SEOLinkVine Elite which is no longer offered As I believe they will agree (based on our previous emails with them), they have billed and received payment for building websites but they have only built websites for us (at some point, their rate changed from building websites a month for $to websites a month) Yes our rate did change to reflect increasing costs and making a higher quality siteAll customers were informed of the rate increase but my staff DID complete and deliver sites to reflect the original offer even though we did it at a loss For several months now, we have been patiently waiting for them to catand they have made numerous promises that they would, but seem to only be falling further behind We are fully caught up and all sites have been delivered:-) Additionally, the quality has declined significantly over the last few months and no longer represents what was previously agreed upon (e.gI believe they originally promised unique content but claimed that was not the case in a recent email although their website seems to indicate otherwise) Actually, the quality went UP and is why we had to cut back on the quantityWe NEVER promised original content in our original offer and specifically said we used duplicate content feedsWe have since moved TO original content and a more variety of site themes. As such, we have requested that they refund the fees they collected from us the last months (this reflects months of non-built websites plus the time required to remedy the quality issues we face) With all do respect, at the time of this writing, of the sites had been completed so that reflects more then two thirds completed and shortly after this writing the last sites had been delivered Efforts to reach them over the last week appear to be unsuccessful and there has been little or no response from them lately.Lastly, I should note that we signed up via their website SEOBuffer.com but the pre-sales emails were primarily from SEONitro.com This would be highly unlikelyWe have full time support people that answer tickets most time in less then a couple hoursThe only thing I can think of is that perhaps our servers were down at the time of the email Consumer’s Desired Resolution: At noted above, we have requested that they refund the fees they collected from us the last months (this reflects months of non-built websites plus the time required to remedy the quality issues we face) As noted above, all sites have been delivered as promised

Review: It appears that SEO Nitro operates or is affiliated with numerous websites, including but not limited to [redacted], and [redacted], which promote their service for building collection of websites for SEO (Search Engine Optimization) purposes.As I believe they will agree (based on our previous emails with them), they have billed and received payment for building 29 websites but they have only built 22 websites for us (at some point, their rate changed from building 5 websites a month for $499 to 3 websites a month). For several months now, we have been patiently waiting for them to catch-up and they have made numerous promises that they would, but seem to only be falling further behind. Additionally, the quality has declined significantly over the last few months and no longer represents what was previously agreed upon (e.g. I believe they originally promised unique content but claimed that was not the case in a recent email although their website seems to indicate otherwise). As such, we have requested that they refund the fees they collected from us the last 4 months (this reflects 3 months of non-built websites plus the time required to remedy the quality issues we face).Efforts to reach them over the last week appear to be unsuccessful and there has been little or no response from them lately.Lastly, I should note that we signed up via their website SEOBuffer.com but the pre-sales emails were primarily from SEONitro.comDesired Settlement: At noted above, we have requested that they refund the fees they collected from us the last 4 months (this reflects 3 months of non-built websites plus the time required to remedy the quality issues we face).

Business

Response:

It appears that SEO Nitro operates or is affiliated with numerous websites, including but not limited to SEObuffer.com, SEOLinkVine.com, and PersonalBlogNetworks.com, which promote their service for building collection of websites for SEO (Search Engine Optimization) purposes. This is absolutely true, SEONitro, LLC is the corporation that holds multiple products including those mentioned above except SEOLinkVine.com is not ours but we did have a product called SEOLinkVine Elite which is no longer offered. As I believe they will agree (based on our previous emails with them), they have billed and received payment for building 29 websites but they have only built 22 websites for us (at some point, their rate changed from building 5 websites a month for $499 to 3 websites a month). Yes our rate did change to reflect increasing costs and making a higher quality site. All customers were informed of the rate increase but my staff DID complete and deliver 29 sites to reflect the original offer even though we did it at a loss. For several months now, we have been patiently waiting for them to catch-up and they have made numerous promises that they would, but seem to only be falling further behind. We are fully caught up and all sites have been delivered. :-) Additionally, the quality has declined significantly over the last few months and no longer represents what was previously agreed upon (e.g. I believe they originally promised unique content but claimed that was not the case in a recent email although their website seems to indicate otherwise). Actually, the quality went UP and is why we had to cut back on the quantity. We NEVER promised original content in our original offer and specifically said we used duplicate content feeds. We have since moved TO original content and a more variety of site themes. As such, we have requested that they refund the fees they collected from us the last 4 months (this reflects 3 months of non-built websites plus the time required to remedy the quality issues we face). With all do respect, at the time of this writing, 22 of the 29 sites had been completed so that reflects more then two thirds completed and shortly after this writing the last 7 sites had been delivered. Efforts to reach them over the last week appear to be unsuccessful and there has been little or no response from them lately.Lastly, I should note that we signed up via their website SEOBuffer.com but the pre-sales emails were primarily from SEONitro.com This would be highly unlikely. We have 3 full time support people that answer tickets most time in less then a couple hours. The only thing I can think of is that perhaps our servers were down at the time of the email. Consumer’s Desired Resolution: At noted above, we have requested that they refund the fees they collected from us the last 4 months (this reflects 3 months of non-built websites plus the time required to remedy the quality issues we face). As noted above, all 29 sites have been delivered as promised.

Consumer

Response:

I am rejecting this response because:1) the quality did go down significantly and there were numerous errors in the sites they creat** which we had to fix2) I can show you the emails we sent them which were NOT respond** to. As an example of their responsiveness, you only have to look at how long it took them to respond to this complaint.You can "close" this complaint but I would say it is clos** "unsatisfactory"- **