Seoul Restaurant

Initial Business Response /* (1000, 10, 2015/04/21) */
Contact Name and Title: Terri Sprouse - agent
Contact Phone: 417-434-
THIS VEHICLE WAS SOLD ON 03/13/IT WAS INSPECTED ALSO ON 03/13/WE AGREED TO FIX FUEL GAUGE ON THE VEHICLE ON A CONVENIENT DATE FOR PURCHASER, AS NOTED ON
THE BUYERS GUIDE SIGNED BY PURCHASER ON SAME DATE 03/13/15.THAT IS AN AS IS/ NO WARRANTY STICKER....PURCHASER IS IN POSSESSION OF HER TITLE REGARDLESS OF WHAT SHE REPORTEDSHE CALLED US ONE TIME AT A LATER DATE TO TRY TO GET MONEY ON REPAIRS THAT WERE MADE BY BUYERS UNKNOWN TO USTHE VEHICLE HAD NO PROBLEMS OTHER THAN THE GAS GAUGE WHEN SHE BOUGHT ITWE DDO NOT MIND HELPING WITH REPAIRS WHEN BROUGHT TO OUR ATTENTION WHEN VALIDWE DO NOT REBUILD THEIR VEHICLES AS THIS IS A USED CAR LOT....NOT NEW CARS...THEY WANTED US TO REIMBURSE THEM FOR REPAIRS THAT THEY CLAIMED WAS DONE, WHEN THEY SHOULD HAVE BROUGHT IT BACK TO US
Initial Consumer Rebuttal /* (3000, 12, 2015/04/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This vvechical has had more then issues the inspection that was done as you ca tell from the documentation was not a complete inspectionThe transmission is locking up and that doesn't come from wear and tear nor does the cracked manifold
When I spoke with the sales man that I dealt with he said he would speak with the owner and get back with meBy the end of the day I had not heard anything backI know what wear and tear is on a vechicle and the issues I have been having with this vechicle are not when you buy a vechicle that is suppose to be in good sound quality and with in a week of having it you start finding issues that is not considered normalWe took this vichicle in to be serviced is when we found these issuesOn the lots web site it states that the vichicle is mechanical sound and has no problems
I have the recipes where I have had to replace light switch combo so I would have headlight and dash lights, I have recipts where I had to replace the water pump because it was sitting in the housing spinning These issues are not for a vichicle that was supposedly inspected and was considered mechanical sound

Here is a copy of the contract that was drfor Mr*** This has not been closed out by the forrester yet This will be closed on 4-24- As stated in contract, if there were any "specifications", he was to list those I've done everything in my power to sastify
Mr*** Just planted grass seed and spread bails of straw on 4-14- The junk he is referring to is blocks from the butts of the trees, that his neighbor wanted to get for firewood A load of gravel was put down I have never had a complaint Never stated that I would cut everything up 6" and up I have a gentleman by the name of *** *** that was present when Mr*** and I discussed this I never stated that I would load the logs in the woodsMr *** showed me where he wanted me to load at, and thats exactly where I set-up Like I said, I just spread the grass seed and put all the straw down on Monday I definetely will do nothing else for Mr*** I follow all forrester guidlines and I am in compliance of all rules and regulations I'm sorry that he is not sastified Some people cannot be sastified
Thank you,
Dale Harrison

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
As in my original complaint I never made refrence to how my property looked after the logging was doneMr Harrison knows very well what he promised to do even if when he DRthe contract he neglected to put it on the contract, He still was bound by the promise he made when he came to the house to discuss the loggingI only complained about the Loading area that he left in such a mess and instead of trying to clean it up he ran his bulldozer over the small peices of wood further embedding them in the mud so it would be more difficult to be cleaned up Mr Harrison is not a good businessman he doesn't know how to do a good job or satisfy his customers He didn't do anything I asked for as far cleaning up before he left the property, He only satisfied the Division of Forrestry's minimum standards and had to make several trips to do it
Regards,
*** ***

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Mr Harrison makes it seem as this so called contract was "Drawn-up" just for me this is just an agreement he uses for all his jobs. When we set down to discuss the job Mr Harrison as well as Mr [redacted] I originally told them I wanted all my property clear cut I asked what all they would use and it was then that Mr Harrison stated that that he would take everything 6" and up it was because of what he told me that he got the job. No contract s signed at this time because I needed to get my property lines marked. Because his contract did state that he wouldn't be responsible for the boundaries. Mr Harrison addresses the Junk as blocks that MY NEIGHBOR wanted to get for firewood? Mr Harrison hauled 45 loads of timber and 13 loads of pulp There would have been more butts than he left behind but he gave away wood I could have used to his friends without my permission the contract clearly states the only thing he is to haul is Timber & pulp nothing else but that's another matter entirely, that the court system will deal with. The only gravel Mr Harrison hauled in was for his own use he didn't repair the road to my barn it was to keep his truck from getting stuck. If I instructed Mr Harrison where to load his logs why didn't HE list it on his SPECIFICATIONS area of his contract. Mr Harrison & Mr [redacted] visited the property and I asked if I needed to move anything out of their way and they said no that they would load up on the hill pointing to the area on the hill behind my barn. How would I know what they would need for a loading area anyway. Two weeks before Mr Harrison moved on my property he said that he would like to use the area that he used and I didn't object I even moved things out of his way had I known the mess he would make and leave behind I would never have agreed to it. I would think a RESPONSIBLE businessman would have cleaned up after himself after all it's right off 220 and can be seen by a lot of people. Mr Harrison has only done what it takes to satisfy the Division of Forrestry under the threat of a $5,000 a day fine he's had to be called back to the property several times because he didn't satisfy the Forresters. I can provide Pictures to back up what I say about the mess he's left behind I tried to include them in this email but they wouldn't load. Mr Harrison is not a man of his word and Mr [redacted] goes out to get work for Mr Harrison so he's on his payroll of course he'll back up Mr Harrison. Mr Harrison says he's had no complaints but I've heard there's more people who are dissatisfied with his work. I'm going to encourage them to file complaints too. Oh yeah I walked my property with Brad Carrico the Forrester from Stuart VA. and he said this guy is one sorry logger. If Mr. Harrison wats to resolve this complaint he can clean up the loading area remove the debris also get the peices of wood out of the dirt and THEN reseed the area that was grass and put a load of #1 stone on the road to my barn. He's spread grass seed and straw over the debris only to satisfy the Forrester.
Regards,
[redacted]

In regards to Case # [redacted], all contractual negotiations have been met. My contract very
simply states: Seller is responsible for marking boundary lines to all adjoining properties and is
also responsible for overcuts to adjoining properties if boundary lines are incorrect. No tops or
limbs are to be left across property lines. Purchaser is responsible for any injuries that may
occur as well as pick-up litter while on job site. I also include a "specfications" section on my
contract that any customer may list when agreeing upon the use of my services. Other than Mr.
[redacted] mentioning that his neighbor would be using them for firewood - No specifications
were listed or verbal agreement was made in regards to trees over 6 inches being taken, cut or
used by Harrison Logging.
The Virginia Department of Forestry issued Water Quality Protection Recommendations on
April 10 2014 based off the inspection date of April 08 2014 to determine if a water quality
concern existed. There were 2 recommendations listed.
1) landing 01 - Seed and mulch all bare mineral soils capable of contributing sediment
to streams or stream channels in appropriate measure and method to establish 70% permanent
vegetative cover. Mulch should be applied to the top of slope or to grade break.
2) Sk¡d Trail 01 . Seed and mulch bare mineral soils capable of contribut¡ng sediment to
streams or stream channels in appropriate measure and method to establish a 70% permanent
vegetative cover. Mulch should he applied to the top of slope or to the grade break.
Both recommendations were required to be completed by the Virginia Department of Forestry
no later than April 25th 2014 and both recommendations were completed on April 14 2014. A
follow up inspection letter from the Virginia Department of Forestry dated April 29 2014 states
that the concerns were addressed and no further action is required. I could not take any
pictures after the work had been completed as Mr. [redacted] advised me to leave his property.
In regards to the look of Mr. [redacted]s property; Quoted directly from the Virginia Department
of Forestry's website, it "urges landowners who consider selling trees and timber to consider
the appearance and condition of land after the trees have been removed. The sight of a barren
area, after trees existed on it for decades is appalling to some people". Unfortunately it seems
this was not considered and he is now dissatisfied with the end result.
In conclusion : No further action will be taken on my part.
Sincerely,
Dale Harrison
Harrison Logging