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Serenity Therapeutic Massage & Skin Care Studio LLC

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Reviews Serenity Therapeutic Massage & Skin Care Studio LLC

Serenity Therapeutic Massage & Skin Care Studio LLC Reviews (5)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have money orders and checks which show I have paid over the amount that you statedI have overpaid you and owe you less than I agreed to pay you but due to failing health and mortgage payments, many of my other bills have fallen behindI have documentation that proves this In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

My office represented *** *** in three successful separate Nassau property tax protests - each protest involved a separate retainer (required by law) and separate bill for services:*** *** *** *** *** * *** *** *** *** *** ***
*** *** *** *** *** *
*** *** *** *** *** ***
*** *** *** *** *** * *** *** *** *** *** ***My office agreed to a payment plan whereby *** *** said she would pay $a month, but after many missed payments, the two earlier protest bills were sent to our collection attorneys, *** * ***.I understand how confusion could arise for *** ***, as she was dealing with a separate collection attorney's office for some cases, and our office directly at other times.After communicating with our collection attorneys over the past few days, and reviewing our records, we summarize the following for all protests: Total of bills: $ Total paid to date: $ (from different payments- more details will be provided if requested) Balance Due: $735 We are willing to reduce the $balance due to $if paid within days. Respectfully, *** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have attached proof of my Impoverishment My income doesn't allow me to pay for my basic
needsI am ashamed that I need food stamps, and HEAPI didn't have money to
pay for foodI always run short of food in a few days; but there are church
soup kitchens that help meI wait outside in the freezing cold every Saturday just
so that I can eat for the dayIt brings tears to my eyes and I type thisI long
for death because I feel so worthless and uselessI have learned to survive on
canned goods, because they aren't perishableI receive HEAP which covers my
oil, because I am well below the poverty lineI was willing to pay the $
but I don’t have the money to do that I HAVE disputed the balance that I owe because
it seems the amount constantly changesI was deeply saddened when you stated
that I have paid nothingI am doing the best I canI have medical bills that
I must pay, due to my failing healthThe government can only help so muchI am grateful for what they have done I
am under extreme stress which is affecting my health greatlyIf I go back to
the doctor I fear that will be another bill that I must payI already owe them
now
Next
month my electric will be turned offI am praying that someone will take me to
social services so that I can plead my caseI need my electric bill paid My water is also in danger as wellI am close
to years oldWhat will I do without lights and water? It is close to
winterAfter paying my mortgage ( Beneficial) there isn't money left for me to pay my bills
My family has tried to help me but they can only do a certain amountI am
praying to God to help me, and for my situation to change It is a miracle that I have survived this
longI already have high blood pressure, and diabetesI recently had
cataracts surgery done, but I am hoping that I won’t have to get the other eye
doneI was unable to see for days, and I can’t rely on anyone to take care of
me I am in pain constantly and can’t
walk as much as I used to.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have money orders and checks which show I have paid over the amount that you stated. I have overpaid you and owe you less than 100. I agreed to pay you but due to failing health and mortgage payments, many of my other bills have fallen behind. I have documentation that proves this. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

I attach a record of all payments made by [redacted],  which copy she recently furnished to our collection attorneys' office (see her cover letter also enclosed) - and I included a $25 payment our office records show was made by [redacted] which she did not mention to our collection attorneys. [redacted] has not disputed our bills.  And unless [redacted] produces other payment records other than those attached (payments totaling $425), there is nothing else I can do to resolve this matter. [redacted]

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