Sergeants Towing Inc

Ms*** did not provide us with a forwarding addressWe sent Ms*** the appropriate notification prior to her move out advising her of her right to a "Pre-move Out inspection"The Premove out inspection notice, asks the tenant for a forwarding addressMs*** did not accept
our notice of premove inspection, she did not return the paperwork to us, and she did not give us any forwarding addressShe returned the apartment keys and mailbox key and gate remoteThere was no paperwork included in the envelope indicating any forwarding addressMs*** contacted by email, on or about Monday, August 8, 2016, asking if we had mailed her deposit and itemization of deductions to the address she gave us in StocktonHer email indicated she had a new mailing address on Rush River, Sacramento I advised Ms*** we had mailed her paperwork on Friday, Aguust 5, 2016, which was within the day time periodI also advised her, if possible, I would ask my Assistant to help with this matterMy assistant advised me the paperwork was indeed mailed on August 5, and that it was mailed to the property address because we had no forwarding address for the tenantWe have searched our records for sameThere is no email, personal letter, no fax, and no returned premove out documentation received from the tenant, indicating any forwarding address for herSince Ms*** also failed to provide the post office with a forwarding address, we have no alternative but to wait for the mail to be returned to usOur checks are void after days; if the check is uncashed within this time frame we will issue a new check for the refund. I intended to email Ms*** this morning, as she sent me another email asking about this matter; advising her the property locks have been rekeyed, including the mailboxI will go to the property and check the mailbox with the hope our disposition letter is thereIf it is, I will retrieve it and forward to her at the most recent address she has given us, on Rush River Drive If it is not there, I will advise Ms*** by email.We have complied with the civil code procedures, regarding the disposition of the security depositWe are sorry that Ms*** believes differentlyHopefully this matter will be resolved in a timely manner to all parties satisfactionL*** ***, Broker GRI LGL Properties

I have responded to Ms*** email notices without delayShe is being untruthful to state otherwise.I personally went to the property today and checked the mailboxThere were several letters of correspondence stuffed in the mailboxenvelopes for her, including our letter; other envelopes were for someone named *** ***We don't know who *** *** is and she is not listed on our records as being a current or former tenant at the propertyIf Ms*** was living at the property, it was in direct violation to our rental agreement, and was without our knowledge or approval I have advised Ms*** that our disposition envelope was found in the mailbox today and we are forwarding same to her with our outgoing mail today The fact that Ms*** contacted the Revdex.com has nothing to do with my following up with her to try to settle this matter. I must repeat, that at no time did Ms*** give us a forwarding addressShe also did not give the Post Office a forwarding addressWe mailed all our correspondence to her at her last known address in the time frame required by the Civil Code This matter should now be closedL*** ***, Broker GRI LGL Properties

I, [redacted], submitted a complaint earlier today, November 1st, regarding LGL Properties. The company contacted me roughly 2 1/2 hours after I submitted the complaint, and I would like to dismiss my complaint. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is not satisfactory to me however, I did not personally hand the change of address to Ms. [redacted] due to the office hours being closed therefore, I cannot prove what she did with the actual paperwork.  I also believe that I filled out the change of address within the packet that I should have turned it two weeks prior which in her eyes would be the wrong form.  It is unfortunate that Ms. [redacted] has no integrity and is unorganized.  I am sure somewhere down the line, this will effect her or her business.  I appreciate you taking the time to mediate this unfortunate for me, situation.By the way, the two documents in the mail were from the HOA of the townhouse I rented.   Thank you,[redacted]

The complainant parked a vehicle on private property without the permission from the property owner to do so. The complainant left the vehicle on this property and as a result the vehicle was towed. The complainant states a voice message, I did not receive it. Whether a business is open or not,...

private property is just that. Private. It is incumbent upon all to respect the property of others. Sergeants Towing does not create the need for private property impounds, we provide a solution for properties that wish to have their rights protected.