Sergio's Lawn Service Reviews (1)
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Sergio's Lawn Service Rating
Description: Lawn Maintenance, Tree Service, Tree Service - Pruning, Landscape Maintenance, Lawn & Tree Care
Address: 5527 Vine St, Burlington, Kentucky, United States, 41005
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Review: I had contacted the company to have my and my mother's lawn service done. I had told him that I needed to know what day they would be coming and that if they weren't going to be avail then he needed to call me and let me know. I was told that they would be on such a day and they didn't come. I called [redacted] to find out why and when they would be coming to do my lawn and I was told they would be here today. I received no contact to let me know that they would not be here today to do my lawn. I tried to contact him and had to leave a message. The last time I had service they didn't show for 3 or 4 appt. dates, and didn't bother to contact me.
I have had several problems in the past with his service and thought that things would be better. They have gotten worse over time. I had over paid my acct one time and called him to let him know that he needed to send the check back and I would be sending a new one. He deposited the check and it took me months to get my money back. I had to threaten that I would contact the Attorney Generals office if I didn't get my money back. When I email him to let him know of what and how I want things done in my yard, they still do things that I advised him I didn't want done. [redacted] has become very poor on customer service and keeping his word on business. I would not recommend his service. He is not trustworthy and very unreliable.Desired Settlement: I need my yard done and have been waiting for over a week to have it done. I would like him to do it free of service since there have been numerous times that he has not kept his appts and didn't notify me they would not be at my or my mother's house for service.
Business
Response:
she's happy doing business with me. thanks.