Here are the three receipts. Since the products were new and are now priced 6.99 plus tax, she was charged 15.00. The correct amount should of been 15.10. She paid with 20$ and was given $5 back. There is no wall connector that we sell for 15.00 and wire for...
10.00. The employee also plugged in for her to show her it did work. This is all on camera. she came back after 1.5 hours charged her phone, and wanted a refund. All sales are final on those kind of merchandise because of this reason and we make sure they can try before buying. She just wanted to charge her phone, which she did and wanted her money back too. We were nice enough to give her money back. If anything she is owed $2.06 and that is it. She has harassed the store employees and called police when she was told she cannot return, and kept calling and calling the store. So basically she wanted to charge her phone without purchasing the equipment which she did. Again only money she is owed is 2.06 and that is it.If you have any questions, pls email me back Thanks,
I am rejecting this response because: The responses this business made are false. They still haven't made any attempts to contact me, with the owner or supervisior's contact info. I will go up the ladder and express my concerns with shell customer service. Maybe they will care that consumers are being stolen from on camera.
Here are the three receipts. Since the products were new and are now priced 6.99 plus tax, she was charged 15.00. The correct amount should of been 15.10. She paid with 20$ and was given $5 back. There is no wall connector that we sell for 15.00 and wire for...
10.00. The employee also plugged in for her to show her it did work. This is all on camera. she came back after 1.5 hours charged her phone, and wanted a refund. All sales are final on those kind of merchandise because of this reason and we make sure they can try before buying. She just wanted to charge her phone, which she did and wanted her money back too. We were nice enough to give her money back. If anything she is owed $2.06 and that is it. She has harassed the store employees and called police when she was told she cannot return, and kept calling and calling the store. So basically she wanted to charge her phone without purchasing the equipment which she did. Again only money she is owed is 2.06 and that is it.If you have any questions, pls email me back Thanks,
I am rejecting this response because: The responses this business made are false. They still haven't made any attempts to contact me, with the owner or supervisior's contact info. I will go up the ladder and express my concerns with shell customer service. Maybe they will care that consumers are being stolen from on camera.