Sign in

Serpro Logistics

Sharing is caring! Have something to share about Serpro Logistics? Use RevDex to write a review
Reviews Employment Serpro Logistics

Serpro Logistics Reviews (2)

My clients were advised at the time that they provided their documents that the amended returns would be done after the current year tax season was over and the projected timeline was May. I had unexpected family emergencies right at the very end of April which required both of my parents
to be in the hospital in emergency surgery. I put out an updated voicemail greeting and email response to let clients know that I was away unexpectedly and that I would be away for at least a couple of weeks to attend these matters. The very first moment I returned to my office I received my voicemails and emails, none of which were for any customer service matters as they were mostly telemarketing calls and the like since I had completed all of my work to all of my clients' satisfaction prior to leaving the office. The only exception was in regards to my clients Judith and Christian to whom I IMMEDIATLEY responded as they requested and overnighted their documents to them as well as thanking them for their patience and apologizing for the delay due to the extenuating circumstances. Their documents have been delivered to them. The matter has been resolved but if you should need any further information or have any other questions, please feel free to contact my office ***. Thank you. A copy of the email is below:Hello ***, I have just returned to my office and have received your messages. I thank you for all your patience during this difficult time, we had a lot of complications after my father's emergency heart surgery. I am overnighting your documents to you today. You should receive them tomorrow. I apologize that the timing and scenario that has occurred has made things stressful for you and that I have not been able to provide my level of service that I strive so hard to excel at above all others. If I can be of assistance at any point in the future, please feel free to contact me anytime. You are also welcome to print this email and provide with your written responses to the IRS or FTB as my written acknowledgement of delay on my part due to extenuating circumstances. Your tracking information is below:Shipping Address Package Info Service Label Number (of 1) * *** * *** *** *** **
*** ** *** *** *** *** *** *** ***
*** *** ***
***Again, thank you for your patience.Warm Regards, *** ***MY TAX ANGEL*** * *** *** *** ***
*** ** ***
*** *** ***
*** ***
*** ***www.mytaxangel.comGet Directions*** *** *** *** ** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ** *** *** *** *** *** ** *** *** *** *** *** ** *** *** ** *** *** ** *** ** *** *** *** ** *** *** ** *** *** *** *** *** *** *** *** *** *** *** ** *** *** ** *** ** *** *** ** *** *** ** *** *** *** ** *** ** *** *** *** *** ** *** *** *** *** *** *** *** *** *** ***

The company provided a full refund and I am satisfied with the end result.

Check fields!

Write a review of Serpro Logistics

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Serpro Logistics Rating

Overall satisfaction rating

Address: 101 N Warson Rd Bldg B, Saint Louis, Missouri, United States, 63124

Phone:

Show more...

Web:

This website was reported to be associated with Serpro Logistics.



Add contact information for Serpro Logistics

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated