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Serr's Towing & Auto Reviews (1)

• Sep 29, 2026

Unauthorized account and furnace service from Griffith Energy
I called Griffith Energy Services to get a price on fuel oil as I was looking to go with a company with a better price if they offered one. They said they needed my social security number and additional information in order to give me a quote. They also told me that upon signing up with them I had to agree to have my furnace serviced. I told them if I chose to open a contract with them sure. I was only getting prices and wasn’t switching companies yet. I just wanted prices and time to think about it. I would call them back if I decided to go with them. I called back a few days later to tell them that I wasn’t going with them. They said ok. Well next thing I know two guys showed up to service my furnace, which I didn’t schedule, and then got a bill for it even though I did not authorize the service. I also found out that they opened up an account without my authorization! Now I’m being forced to pay for something that I didn’t ask for which is wrong because I told them that I was only pricing. I feel I was misled and scammed by this company. I do not feel I should pay for having an account opened and service scheduled without my authorization, but I’m told I have to or will be placed in collections.

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