Good Afternoon It is true we replaced the boiler and near boiler piping but specifically not the headers or zone valvesOur warranty covers the labor and materials for yearThe part in question was not included in the purchase agreement, or the installers material list and the cost was not included either, when it failed we charged for itHe has only paid once for this zone valve, which going forward would be warranted for year Thank you Dave S [redacted] Servco Oil
Complaint: [redacted] I am rejecting this response because: Dave and I have gone through all the arguments in the previous emailsBoth of us have our own interpretations to the contract and neither of us can convince the otherI did not want to waste time and continue arguing with Dave because I had not seen any progressThat is why I paid my bill and filed my complaint here: I need a neutral third party to judge the case Sincerely, [redacted] ***
Good Afternoon It is true we replaced the boiler and near boiler piping but specifically not the headers or zone valvesOur warranty covers the labor and materials for yearThe part in question was not included in the purchase agreement, or the installers material list and the cost was not included either, when it failed we charged for itHe has only paid once for this zone valve, which going forward would be warranted for year Thank you Dave S [redacted] Servco Oil
Complaint: [redacted] I am rejecting this response because: Dave and I have gone through all the arguments in the previous emailsBoth of us have our own interpretations to the contract and neither of us can convince the otherI did not want to waste time and continue arguing with Dave because I had not seen any progressThat is why I paid my bill and filed my complaint here: I need a neutral third party to judge the case Sincerely, [redacted] ***