That is the challengeThere is no documentation from a body shop stating that this was caused by an outside source and they won't seem to put anything in writingI will go to another body shop this week and see what documentation they can provide me.Do you know what other recourse I can take against Servco?Mahalo, [redacted] ***
Servco's Customer Relations Manager spoke with Ms [redacted] on 3/17/and reiterated that the repainting of her venicle would not be covered under the factory warranty due to the documents provided and the dealer visit inspection The inspection indicated the concern was caused by an outside influenceMs [redacted] requested something in writing stating the inspection findings Servco suggested she obtain the writen statement from the body shops that inspected her vehicleBody shop contact information can be found on her Repair Order from Maui [redacted]
Servco's Customer Relations Manager spoke with Ms. [redacted] on 3/17/2015 and reiterated that the repainting of her venicle would not be covered under the factory warranty due to the documents provided and the dealer visit inspection. The inspection indicated the concern was caused...
by an outside influence. Ms. [redacted] requested something in writing stating the inspection findings. Servco suggested she obtain the writen statement from the body shops that inspected her vehicle. Body shop contact information can be found on her Repair Order from Maui [redacted].
That is the challenge. There is no documentation from a body shop stating that this was caused by an outside source and they won't seem to put anything in writing. I will go to another body shop this week and see what documentation they can provide me.Do you know what other recourse I can take against Servco?Mahalo,[redacted]
That is the challengeThere is no documentation from a body shop stating that this was caused by an outside source and they won't seem to put anything in writingI will go to another body shop this week and see what documentation they can provide me.Do you know what other recourse I can take against Servco?Mahalo, [redacted] ***
Servco's Customer Relations Manager spoke with Ms [redacted] on 3/17/and reiterated that the repainting of her venicle would not be covered under the factory warranty due to the documents provided and the dealer visit inspection The inspection indicated the concern was caused by an outside influenceMs [redacted] requested something in writing stating the inspection findings Servco suggested she obtain the writen statement from the body shops that inspected her vehicleBody shop contact information can be found on her Repair Order from Maui [redacted]
Servco's Customer Relations Manager spoke with Ms. [redacted] on 3/17/2015 and reiterated that the repainting of her venicle would not be covered under the factory warranty due to the documents provided and the dealer visit inspection. The inspection indicated the concern was caused...
by an outside influence. Ms. [redacted] requested something in writing stating the inspection findings. Servco suggested she obtain the writen statement from the body shops that inspected her vehicle. Body shop contact information can be found on her Repair Order from Maui [redacted].
That is the challenge. There is no documentation from a body shop stating that this was caused by an outside source and they won't seem to put anything in writing. I will go to another body shop this week and see what documentation they can provide me.Do you know what other recourse I can take against Servco?Mahalo,[redacted]