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Service 1st Heating and Cooling

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Reviews Service 1st Heating and Cooling

Service 1st Heating and Cooling Reviews (2)

Recently my furnace quit working on one of the coldest nights this winter. The next morning I found service 1st in the yellow pages and found the buisness was close to my location so I called. The technician showed up promtly, was freindly and seemed knowlageable. I had no problem with the $80 just to show up but the $299 charge plus tax on a small plastic preasure switch that i'm sure cost $29 felt like being robbed. The tech was quick and furnace now runs fine but the charge was ecssesive.

I purchased an air conditioner , furnace and over priced thermostat, (because I was in a bind to get things running) from Service 1st Yup I spent a large amount of money with them. I experienced a number of times when I had trouble with the air conditioner and furnace not working properly. The response was it my fault, clogged lines, didn't change the filter etc. They stated if I would have only done my yearly maintenance this would have been avoided!!!! For me though it felt like it never made it past the full year with out one or the other breaking down. My pipes froze and burst and the furnace is only about 2-3 years old.(My pets water in their dishes were frozen. We were unable to leave the bed as it was so cold for days. The men that came to fix the equipment were excellent however the manager was not so helpful!!!! I would not recommend buying from this company as 100% customer satisfaction is not their goal. They eventually sent me a letter stating all problems were my fault and I am to find another [redacted] Dealer to finish off the warranty on my furnace. [redacted]

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